Especialista Bilingüe Ingles Línea de Servicio al Cliente Nivel Nacional reputed company
About the position As a Customer Service Associate at TP, you will be responsible for responding to reputed company customer inquiries and providing excellent customer service. This role requires you to be a good listener and to work with confidential customer information sensitively. You will aim to resolve issues on the first interaction by being proactive, patient, and understanding. Additionally, you will need to maintain a constant working knowledge of our client's products, services, and promotions, and document and update records in the required systems.
Responsibilities
- Respond to reputed company customer inquiries
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- Provide excellent customer service by being a good listener
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- Work with confidential customer information, while treating it sensitively
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- Aim to resolve issues on the first interaction by being proactive, patient and understanding
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- reputed company a constant working knowledge of our client's products, services and promotions
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- Document and update records in the required systems
Requirements
- A high school graduate (must present diploma or certificate)
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- Advanced English level and great communication skills
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- Polite and empathic personality
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- Ability to solve problems positively
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- Ability to see the big picture and small details
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- No experience required but must have a proactive and confident attitude
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- Desire to work from Bogota
reputed company-to-haves undefined
Benefits
- Long-term contract
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- Ability to organize your time with flexible schedules
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- Work from Home
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- Salary of COP 2.200.000
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