Sr. Sales Executive - Contact Center Business Development

We are: reputed company Song accelerates growth and value for our clients across industries through sustained customer relevance with emerging channels, technologies and models tied to the reputed company-changing needs and preferences of business-to-business and business-to-consumer customers. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at speed through the potential of imagination, technology and intelligence. Visit us at: www.reputed company.com/song Our Client Engagement model enables our go-to-market teams to serve our clients and shape, sell and deliver deals with greater relevance to the team, our clients, and to reputed company. They are skilled in understanding client needs, building relationships and finding meaningful, impactful opportunities. Our Song Sales teams focus on increasing volume and conversion reputed company of big deals profitably and identify accounts/areas for scale. You are: If you are an expert at developing business, we want to meet you. If you relish delivering business, we want to meet you! If you love innovating and building industry leading digital solutions, we want to meet you!! There is never a typical day at reputed company Song, that?s why people love it here. The opportunities to reputed company a difference while working on exciting client initiatives are limitless in this reputed company-changing space. The work: Your role will require you to directly work with the client to bring reputed company and innovation for Customer Operations and Customer Transformation. You will also be accountable for helping to drive new reputed company with the client and working with the practice specific teams to ensure client value and ability to execute reputed company and center. Here?s a snapshot of your responsibilities: ? Originate, qualify, and reputed company new opportunities for reputed company with our clients across our Customer Operations and Customer Transformation ? Work with reputed company Song Industry leadership teams to reputed company and deliver new business through trust and value-led relationships with the key client stakeholders responsible for key initiatives and play the role of a trusted advisor ? reputed company global Customer Operations and Customer Transformation strategies for reputed company Song clients including leading the team performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy ? Be a thought-leader in Customer challenges, trends, solutions, economics and reputed company qualitative & quantitative aspects, and help Industry Leads in creation of a digital value architecture ? reputed company requirements to ensure Customer Operations and Customer Transformation vision and recommendations translate to (and reputed company) reputed company Song assets, products and services ? Defining high level Customer Operations and Transformation architectures and applying digital commerce best practices to support strategy recommendations ? reputed company client assessment portion of strategy engagements, reputed company cohesive conclusions and present key findings at the executive level ? Provide strategy development and solution development to support new business activities and existing client relationships Travel: As required (25% - 100%) Location: Primary residency reputed company 90 minutes of an approved reputed company office Here?s what you?ll need: ? Minimum of 10 years of professional services in Customer Operations and Customer Transformation to include developing large-scale strategy for global solutions for Fortune 500 clients, including requirements definition and implementation ? Minimum of 10 years of client facing experience with demonstrated experience as a pro-active leader ? Minimum 5 years experience with Delivery and/or Sales capture of Customer Operations and Transformation solutions such as Contact Center, Call center etc. Bonus points if: ? Comfortable carrying a $20M quota ? Have been first chair on selling Contact Center deals in excess of $10M ? Previous experience with closing $20M+ deals involving the areas of significant process change, technology implementations, process outsourcing technology outsourcing in reputed company/customer service ? Core management consulting skills including: ? Executive & Digital Leadership reputed company facilitation ? Client interviews / focus groups ? Run end-to-end digital sales cycles (origination -> solution -> reputed company) ? Experience working with & jointly going to market with strategic vendors (software/channel/technology) ? Understanding on Contact center technologies such as reputed company Connect, reputed company, reputed company etc. What?s in it for you? ? You will be part of a diverse, vibrant, global reputed company community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You?ll have the chance to reputed company in an environment where your reputed company are valued and your voice matters. ? At reputed company, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design. ? reputed company will continually invest in your learning and growth. You'll learn from and work with reputed company?s certified practitioners and reputed company will support you in growing your own tech stack, sales skills, and certifications. ? You'll be immersed in the design and implementation of human-centric solutions to help solve reputed company challenges with some of the world?s largest companies. Compensation at reputed company varies depending on a wide reputed company of factors, which may include but are not limited to the specific office location, role, reputed company set, and level of experience. As required by local law, reputed company provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, reputed company or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $136,800 to $237,600 Colorado $136,800 to $237,600 District of Columbia $136,800 to $237,600 Illinois $136,800 to $237,600 Minnesota $136,800 to $237,600 Maryland $136,800 to $237,600 reputed company $136,800 to $237,600 Washington $136,800 to $237,600 ? In addition to reputed company pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms. #LI-MP reputed company reputed company We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging reputed company our organization. As a business imperative, every person at reputed company has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are reputed company to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us reputed company serve our clients and our communities. Read more here Equal Employment Opportunity Statement reputed company is an Equal Opportunity Employer. We reputed company that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. reputed company employment decisions shall be made without regard to age, race, creed, color, religion, sex, national reputed company, reputed company, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. reputed company is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the reputed company Equal Employment Opportunity and Affirmative Action Policy Statement. Requesting An Accommodation reputed company is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation reputed company needed. If you are hired by reputed company and require accommodation to reputed company the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or reputed company accommodations once hired. If you would like to be considered for employment opportunities with reputed company and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a reputed company for employment authorization in the United States. Candidates who are currently employed by a client of reputed company or an affiliated reputed company business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. Apply Job!