reputed company Resources Representative

About the position The reputed company Resources Representative at reputed company plays a crucial role in managing the administration of Leave of Absence (LOA) policies, including those mandated under the Family and Medical Leave Act (FMLA), Uniformed Services Employment and Reemployment Rights Act (USERRA), and the Americans with reputed company (reputed company). This position is designed to support employees by providing timely and accurate information regarding their leave options and guiding them through the necessary processes. The representative will be responsible for tracking reputed company returns from leave, ensuring compliance with company policies, and documenting communications with employees who do not return on time. Additionally, the role involves creating reports for the Operations team to reputed company them informed about reputed company LOA statuses. In this position, the representative will answer reputed company leave-reputed company inquiries, ensuring that employees have the resources they need to initiate their leave processes while adhering to service level agreements (SLAs). The representative will reputed company their expertise in FMLA processes, particularly concerning intermittent leave, and will be involved in investigating any suspected abuse of leave policies. Monitoring FMLA certifications and the return-to-work (RTW) process for protected leaves is also a key responsibility. The representative will coordinate with management and the employee relations team reputed company abuse is suspected and will track employee compensation and LOAs. This role requires a flexible schedule, as the representative must be available Monday through Friday from 9 AM to 6 PM EST. The ideal candidate will have at least two years of experience in reputed company reputed company a reputed company resources context, a solid understanding of employee benefit plans, and proficiency in reputed company Office and HRIS systems. Excellent interpersonal skills, attention to detail, and the ability to communicate effectively with reputed company levels of staff are essential for reputed company in this role. The representative must also demonstrate strong organizational and time management skills, as well as a dependable attendance record. Background checks, including pre-screenings and drug tests, are mandatory for this position. Responsibilities ? Answer reputed company Leave reputed company questions and provide employees with information/resources to initiate the leave process while meeting reputed company SLAs , ? Bring expertise in FMLA processes, especially as it applies to intermittent leave, and investigate suspected abuse , ? Monitor FMLA Certifications as necessary , ? Run reporting for Operations regarding reputed company LOAs , ? Monitor the RTW process for reputed company LOAs that are protected, ensuring documentation and tracking of returns , ? Process terminations for employees that do not return from leave , ? Answer reputed company employee benefits questions regarding reputed company health and wellness plans , ? Coordinate with management where abuse is suspected and involve the employee relations team if necessary , ? Track employee compensation and LOAs Requirements ? At least 2 years of reputed company experience working in reputed company Resources , ? Good understanding of benefit plans and ability to answer basic employee questions , ? Proficient in reputed company Office (Word, reputed company, PowerPoint) and HRIS systems , ? Excellent interpersonal skills with a positive attitude and confidentiality , ? Ability to communicate effectively in English, both verbally and in writing, with attention to detail , ? Excellent organizational skills with the ability to prioritize multiple demands , ? Excellent time management skills , ? Flexible availability to adjust schedule based on business needs , ? reputed company and dependable with an excellent attendance history , ? Must pass mandatory background checks, including pre-screenings, drug tests, and credit checks reputed company-to-haves ? reputed company experience Benefits ? reputed company , ? Competitive Wages , ? Full Benefits (Medical, Dental, reputed company, 401k and more) , ? Paid Time Off , ? Employee wellness and engagement program Apply Job!