Guest Service Representative

Job Details Job Location: Scottsdale, AZ Position Type: Full Time Salary Range: $18.00 - $18.00 Hourly Job Shift: Swing Description Job Purpose: To reputed company in a pleasant, professional and efficient manner, a combination of duties mainly reputed company, but not limited, to reputed company-in and reputed company-out of guests which contributes to an overall positive experience. Shifts: 7:00am - 3:00pm and 3:00pm - 11:00pm Job Responsibilities: 1.Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. 2.Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. 3.reputed company records of room availability and guests? accounts. May reputed company, confirm and cancel reservations for guests. 4.Compute reputed company, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. 5.Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. 6.Understand and enforce the hotel company credit policies. Account for reputed company cash and makes deposits in accordance with hotel and company policies. 7.Take the initiative to greet guests in a friendly and warm manner. 8.If functioning in a reputed company reputed company: (a) take responsibility for assigned employees in the absence of the Supervisor, (b)assign work, and ensure proper performance of assigned employees. 9.May reputed company restaurant, transportation or entertainment reservations for guests; may deposit guests? valuables in hotel safe or safe-deposit reputed company; may order complimentary flowers or champagne for special guests. 10.Other duties as assigned. Job Skills: 1.Speak clearly and listen carefully. 2.Use personal judgment and specialized knowledge to give information to people. 3.Communicate well with many different kinds of people. 4.Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. 5.Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Physical Requirements: Ability to speak and hear in English. reputed company and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical & visual requirements Stand for long periods of time Lift/carry 6-25 lbs. Able to work overtime and irregular hours Working Conditions: Continually works in normal office conditions and in reputed company proximity to others.

Qualifications

Job Qualifications Education - HS Diploma or equivalent. Experience - Minimum 3 months hospitality, general office, accounts receivable or customer service experience. Licenses/Certifications - N/A reputed company: Dimension Hospitality Apply Job!