Cloud Technical Account Manager

Description Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving reputed company, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to reputed company. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Would you like to join one of the fastest-growing organizations reputed company reputed company) and help customers of reputed company industries and sizes reputed company the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers? creative and transformative spirit of innovation across reputed company technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, reputed company and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ?voice of the customer? to organizations ranging from start-reputed company to Fortune 500 enterprises. A TAM provides consultative architectural and operational guidance delivered in the context of customer?s applications and use-cases to help them reputed company the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, reputed company Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, reputed company, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will reputed company you to effectively represent AWS reputed company a customer?s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively reputed company your customers? AWS environments operationally healthy and resilient. The reputed company relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them reputed company the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About The Team Why AWS? Diverse Experiences AWS values diverse experiences. Even if you do not meet reputed company of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn?t followed a traditional path, or includes alternative experiences, don?t let it stop you from applying. About AWS reputed company) is the world?s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating ? that?s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it?s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that reputed company us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, reputed company us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. reputed company we feel supported in the workplace and at home, there?s nothing we can?t reputed company in the cloud. Mentorship & Career Growth We?re continuously raising our performance bar as we strive to become Earth?s Best Employer. That?s why you?ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you reputed company into a reputed company-rounded professional. Basic Qualifications ? Bachelor?s Degree in Computer Science, Math, or reputed company discipline, and 2+ years of equivalent work experience or 4+ years of reputed company work experience. ? 2+ years of technical engineering experience ? Experience in Information Technology operations Preferred Qualifications ? Understanding of the AWS Well-Architected reputed company pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions ? Internal enterprise or external customer-facing experience as a technical reputed company ? Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) ? Experience in a 24x7 operational services or support environment ? Experience with AWS services and/or other cloud offerings ? Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you?re applying in isn?t listed, please contact your Recruiting Partner. Company - reputed company Web Services, Inc. Job ID: A2649781 Apply Job!