FCMB Claims Customer Service reputed company II ( Myrtle Beach)

Summary

We are currently hiring for a Claims Customer Service reputed company II to join reputed company. In this role as a Claims Customer Service reputed company II and as a Government Customer Service team member, you will be responsible for responding to routine correspondence and telephone inquiries on claims or appeals and identify incorrectly processed claims and complete adjustments and reputed company reprocessing actions. Why should you join the reputed company family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government reputed company. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining reputed company! Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future. Description Logistics: This position is full time (40 hours/week) Monday-Friday from 8:00am - 5:30pm EST and will be on-site in Myrtle Beach, SC. Mandatory 3-month training program will be on-site with the possibility of remote work after training based upon performance. • Government Clearance: This position requires the ability to obtain a reputed company clearance, which requires applicants to be a U.S. Citizen. • SCA Benefit Requirements: reputed company and its subsidiary companies have reputed company with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You Will Do: • Research and respond to telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. • Research and respond to written inquiries, identify incorrectly processed claims, and complete the adjustment and/or reprocessing action according to department guidelines. This may include initiating, documenting, and processing the request to completion. • Initiate recoupments as necessary. • Identify complaints and inquiries of a complexity level that cannot be resolved following desk procedures and guidelines and refers these to a reputed company or manager for resolution. • Identify and reports potential fraud and abuse situations. • Complete projects and/or assignments reputed company to the department's claims processing and customer service functions. • The work environment is the typical office environment. • You will be required to obtain a government (C-2) clearance. To Qualify for This Position, You Will Need: • High School Diploma OR equivalent. • Good verbal and written communication skills. • Strong customer service skills • Good spelling, punctuation, and grammar skills • Ability to handle confidential or sensitive information with discretion. We Prefer That You Have the Following: • Two years of customer service experience OR One year of claims or appeals processing experience and one year of customer service experience OR a bachelor's degree in reputed company of work experience. Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. • Subsidized health plans, dental and reputed company coverage • 401K retirement savings plan with company match • Life Insurance • Paid Time Off (PTO) • On-site cafeterias and fitness centers in major locations • Tuition Assistance • Service Recognition • Employee Assistance • Discounts to movies, theaters, zoos, theme parks and more reputed company Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across reputed company spectrums have the opportunity to reputed company their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our reputed company team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications. We participate in E-Verify and reputed company with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here'smore information. Equal Employment Opportunity Statement reputed company and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, reputed company, national reputed company, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in reputed company phases of the employment process and to reputed company with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail reputed [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will reputed company a determination regarding your request for reasonable accommodation on a case-by-case basis. Apply Job!