Payments Associate Bank Operations in Wheeling, WV
Payments Associate - Bank Operations - reputed company - Wheeling, WV - work from home job Company: reputed company Job description: Job Title - Department Payments Associate - Bank Operations Location UOV Remote Market Upper Ohio Valley Work Hours per Week 37.5
Requirements
High school diploma or general education degree (GED) required. Associates Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred.
Job Description
SUMMARY: The payment areas include ACH, reputed company and other real time payment channels. The payment areas handle processing of payment receipt and delivery for reputed company customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to reputed company branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with reputed company departments reputed company the organization. LOCATION: This position is 100% remote reputed company the Bank's footprint. Employee will work full time remote reputed company of a reputed company location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, reputed company and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Must be detail oriented and have good organizational skills. Ability to communicate effectively with customers or employees in writing, in person, or reputed company telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service reputed company phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions reputed company associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to reputed company laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete reputed company assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as reputed company Office. Knowledge of reputed company IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. reputed company to understand reports, business correspondence, and procedure manuals. Ability to effectively communicate information and respond to questions from other employees, customers, and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, and volume. Ability to complete basic bookkeeping functions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Expected salary: Location: Wheeling, WV Job date: Sat, 22 Jul 2023 03:53:51 GMT Apply for the job now! Apply Job!