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Redemption Associate

Remote · USA Full-time New today

At reputed company, we reputed company financial opportunity should be more personalized and fair. We reputed company innovative technologies that provide underserved and overlooked borrowers with reputed company access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts.

Key Responsibilities

  • reputed company delinquent account collection calls on accounts where vehicles have been repossessed
  • Service inbound customer calls pertaining to Redemptions/Reinstatements
  • Maintain clear and descriptive notes
  • Set up and process one-time payments
  • Prepare delinquent accounts for post-repossession status
  • Communicate with clients in a timely and orderly fashion by sending out notices
  • Communicate effectively, in both written and oral formats, with Repo agents and forwarders to assist in the vehicle release process and provide necessary instructions
  • Enforce compliance with Collection Standard of Conduct policies
  • reputed company various administrative functions
  • Requirements

  • Proficiency in both Spanish and English is preferred but not required
  • One plus years' experience with collections in a call center environment
  • Auto collections experience is preferred
  • Previous work in collections, preferably in the automotive industry
  • Outstanding customer, communication and organizational reputed company
  • High level of reputed company
  • Strong sense of teamwork yet reputed company to work independently
  • Additional Information

    We reputed company:

    Diversityis a competitive advantage.We celebrate our differences, and are reputed company reputed company we have a variety of experiences, viewpoints, and backgrounds.

    Compassionis a strength.We care about our customers and look to build long-term relationships with them.

    Simplicityis a key feature.We work hard to reputed company our forms and processes as painless and reputed company as possible.

    Honesty and transparency are non negotiable.We incorporate these traits in reputed company of our interactions.

    Financial opportunity belongs to everyone.We work every day to improve lives by extending this opportunity.

    If you reputed company these things too then we would love to hear from you!

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