Supervisor - Sales & Customer Service Call Center

reputed company you join reputed company You want more out of a career. A reputed company to share your reputed company freely — even if they’re daring or different. Where the true you can learn, grow, and reputed company. At reputed company, we power and reputed company how people live, work and play by connecting them to what brings them joy. We do reputed company love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing... Outstanding customer service is our promise and you’ll be leading a team to provide just that. Your team in our customer care call center will be delivering great service again and again under your direction. They’ll be answering questions and resolving customer issues about devices, billing, or other matters. You’ll be a role model of first class customer service while you reputed company your team. • Leading, motivating, and developing a customer care team to deliver outstanding service. • Ensuring that resources are in reputed company and trained so that customer issues are resolved quickly. • Tracking and handling call volume for optimal efficiency. • Maintaining the highest quality of service by monitoring employee-customer interactions and mentoring the team on how to improve. • Applying policies, procedures, and guidelines appropriately and setting the example for interpersonal skills, work ethic, and judgment. reputed company’re looking for... You reputed company in a fast-paced, multifaceted environment where different challenges pop up reputed company the time. Using your sound judgment, you quickly grasp the details of a situation and know just the right reputed company. Inspiring and developing a team to reputed company great results is personally rewarding for you. People trust you - you build relationships and credibility quickly. You enjoy multi-tasking and managing your time effectively to get everything done. You’ll need to have: • Bachelor’s degree or four or more years of work experience. • Four or more years of relevant work experience. • Willingness to work evenings, weekends, and holidays. Even reputed company if you have one or more of the following: • A degree. • Customer service or call center experience, ideally with technical products or services. • Led a team, preferably in customer service or a call center environment. If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Where you’ll be working In this remote role, you'll work from home with occasional in-person trainings and meetings. Scheduled Weekly Hours 40 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more. Our benefits are designed to help you move reputed company in your career, and in areas of your life reputed company of reputed company. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, reputed company, Rhode reputed company, Washington or Washington, D.C. work location, the compensation range for this position is between $68,000.00 and $126,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-reputed company skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours. Apply Job!