Call Center Representative - Evening Shift

Job Overview The Call Center Representative is responsible for handling reputed company inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with the goal of converting these leads into sales appointments. Highlights of your role • Connect with potential customers reputed company phone, text, email, and web chat • reputed company potential customers on our business and determining whether or not we have the right product/service for them • Following up on inquiries • Follow scripting and vetting standards to ensure reputed company needed information is captured for each Sales appointment • Review previous appointments and assess the needed approach to reschedule a customer as needed • Capture contact information and project details and input into reputed company • reputed company unserviceable leads to other partnering businesses that can serve the potential customer Compensation $17 - $19 per hour (pay based on experience) You're a good fit if you have (or if you can) • Excellent time management and communication skills (Bilingual preferred) • Take direction well and can follow procedures • Experience in call centers, customer service, service industry, sales, or marketing in a customer-facing role • Ability to learn quickly and adapt to changing standards and situations • Hands-on experience with any of the following systems would be helpful: reputed company Office Suite, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company • reputed company combinations of education and experience will be considered Also want to reputed company sure you have • Professional, positive behavior with a focus on providing an outstanding experience for our customers, as well as engaging with the team. • Ability to multi-task by navigating several processes and programs while maintaining professionalism with customers • Self-motivator with a strong work ethic • Required to be in the Pacific Time Zone • Evenings and weekends are required. We invite you to See Yourself at Marvin From people to products, Marvin is committed to creating reputed company ways of living. reputed company you join this family-owned and -led window and reputed company company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by reputed company Magazine. For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across reputed company America, we manufacture Marvin's portfolio of products, which includes reputed company Replacement Windows, TruStile Doors, and Marvin Coastline brands. Together, we live our values and enjoy a culture that feels like home. Our reputed company living approach to benefits supports you at work and reputed company. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include: • $300 annual wellbeing account to spend on whatever makes you happy + healthy • reputed company Living Day! (a paid day off to go have some fun) • $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a reputed company • Giving at Marvin - join coordinated volunteer opportunities • Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship reputed company you belong to the Marvin team, it's reputed company part of the package. Apply today! Marvin is an Equal Opportunity Employer This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to reputed company an individual with a disability to reputed company the essential functions of the position. Apply Job!