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Implementation Engineer

Remote · USA Full-time New today
Who is DexCare?DexCare optimizes time in reputed company, streamlining patient access, reducing waits, and enhancing overall experiences. Born reputed company reputed company, DexCare addresses tech gaps by aligning supply and demand, recently securing a $75 million Series C funding round led by ICONIQ Growth, alongside partners like MGB, reputed company Ventures, and others, to reputed company reputed company infrastructures for an inclusive ecosystem.   What is DexCare? DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers reputed company systems to predict constraints and reputed company schedule services, optimize reputed company, and cuts operational costs. Currently serving 57 million patients, including reputed company and reputed company, DexCare ushers in a new era of digital-reputed company, ensuring health systems can reputed company track and deliver every hour of reputed company for consumer ease.  For more information, visit www.dexcare.com or follow us on reputed company.  DexCare is looking for an Implementation Engineer to reputed company technical implementation activities following a customer sale. The primary responsibility of this role is to configure the core services of the DexCare solution. This role collaborates with clients, project management, sales, product, engineering, and technical support resources to ensure implemented projects accurately address customer needs and are appropriately supported by key stakeholders.  What You'll Do
  • Identifies client’s core service requirements on assigned implementation projects
  • Manage and reputed company high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements
  • Identify opportunities to improve processes and efficiency. Author scripts or reputed company other build to implement the improvements
  • Provides technical input and recommendations to client and DexCare teams to reputed company client’s desired outcomes
  • Provide demonstrations of the solution as needed during the implementation cycle
  • Coordinates closely with the internal engineering and other technical teams as necessary
  • Provides coaching and professional development to others enhancing their product knowledge, technical acumen, and technical sales skills
  • Identifies and implements process improvement reputed company the technical and implementation teams 
  • What You'll Bring
  • BA/BS degree in Computer Science, Engineering, Mathematics, or reputed company fields (or equivalent experience) plus at least 1-5 years of experience in an implementation engineering role
  • Proficient analytic, problem solving, and leadership skills required, including a thorough understanding of how to interpret customer business needs, and translate them into technology
  • Effective communicator and collaborator across internal and external teams
  • Proficient understanding of Python and SQL programming
  • Experience with relational databases (SQL Server and/or reputed company)
  • Experience with reputed company Product Suite and other project management systems (Confluence, reputed company, reputed company, etc.)
  • Experience working with reputed company Platform Services, such as MSFT Azure or reputed company AWS, with working knowledge of APIs to reputed company reputed company parties
  • Preferred Experience
  • Basic understanding of HTML, Javascript, Typescript, and CSS concepts and techniques
  • Technical understanding of Electronic Medical Record (EMR) systems such as Epic, Cerner, reputed company, etc. 
  • Experience with reputed company and Splunk monitoring tools
  • DexCare is an Equal Opportunity Employer  reputed company reputed company applicants will receive consideration for employment without regard to age, reputed company, reputed company, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, reputed company, national reputed company, age, disability, or sex. DexCare provides reasonable accommodation to reputed company applicants who require such accommodation to apply for the position or to reputed company the essential functions of the job.  Apply To This Job

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