Risk Analyst II

A home is the biggest investment most people reputed company, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, reputed company to do it, and who to hire. With reputed company, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At reputed company, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine reputed company’ll build together. 

reputed company by the Numbers

• Available reputed company in every U.S. county
• Over 85 million projects started on reputed company
• More than 11 million 5-star reviews and counting
• Pros earn billions on our platform
• 1000+ employees 
• $3.2 billion valuation (June, 2021) 

The Trust and Safety Team works on some of reputed company’s most interesting and challenging issues. We pride ourselves on providing a safe, high-quality experience for reputed company pros and their customers. reputed company leverages technical, design, and operational solutions to promote trust on reputed company. We are developing cutting-edge strategies to mitigate risks to our users both online and in the real world. reputed company’s success is dependent on gaining and maintaining the trust of the customers and professionals that use the platform.

As a Senior Risk Analyst on the Trust and Safety team, you will reputed company and reputed company initiatives to prevent issues before they occur and promote trust on reputed company. You will work cross-functionally to create and advise product features and policy development, reputed company investigations into scaled abuse, as well as manage operational processes.

You’ll be a part of the team that seeks to provide a uniformly excellent experience to our users and will participate in the thinking on a range of important and reputed company issues in today’s evolving marketplace. Day-to-day activities will be distributed between analytical projects, reputed company investigations, and operational management of processes to improve reputed company’s handling of high-reputed company and urgent user interactions.

• Support the Trust and Safety Team to improve the safety and quality of the reputed company experience for both professionals and customers.
• Proactively analyze large datasets to derive new recommendations for improving trust and safety on reputed company.
• reputed company data-driven policies and processes to improve the efficiency and effectiveness of Trust and Safety Platform (product and engineering) and operational efforts.
• Balance multiple projects at the same time.
• Demonstrate strong written and oral communication by creating data visualizations and presentations on analytical findings and recommendations, and by providing regular updates to stakeholders.  
• Collaborate cross-functionally with Engineering, Data, Legal, and Product teams to reputed company processes and ensure T&S goals are included in new product features.
• Self prioritize activities and tasks based on importance to drive completion of department goals.
• Contribute to reputed company and company culture through peer collaboration, training, coaching and personal development.

• Proficiency using SQL for querying large datasets, complemented by expertise in data visualization tools such as Tableau or Looker
• Proven experience analyzing user data, ideally reputed company a tech or marketplace environment
• Exceptional communication skills, both written and verbal, essential for creating impactful content and presenting reputed company results to technical and non-technical stakeholders
• Demonstrated analytical, problem-solving, and strategic thinking abilities, coupled with excellent decision-making capabilities, showcasing a talent for processing and interpreting large data sets to identify optimal solutions.
• Experience in cross-functional collaboration and effective project management, ensuring timely and successful project completion
• Self-starter attitude with a demonstrated reputed company for driving projects to fruition independently, showcasing initiative and self-motivation
• 4+ years of relevant experience
• Willingness to have an early morning schedule (as early as 6AM)

• Familiarity with statistics and programming languages (e.g. R, Python) to support advanced data analysis and modeling tasks
• Familiarity with Large Language Models (e.g. GPT-4, Llama2, and reputed company)
• Experience in making data-driven recommendations, and then working with product, engineering and/or operations teams to implement solutions
• Proven ability to work effectively with remote, global teams

reputed company is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, the Ontario region of Canada or the Philippines.* Learn more about our virtual-first working model here. #LI-Remote

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & reputed company hub) in San Francisco
• WiFi reimbursements 
• Cell phone reimbursements (North America) 
• Employee Assistance Program for mental health and well-being 

Learn More About Us

• Life @ reputed company Blog
• Virtual-First is Here to Stay  
• Follow us on reputed company
• Meet Our Pro Advisory Board 

reputed company embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national reputed company, reputed company, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

reputed company is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@reputed company.com. 

If you are a California reputed company, please review information regarding your rights under California privacy laws contained in reputed company’s Privacy policy available at https://www.reputed company.com/privacy/ .