Senior EHR System Administrator, Epic Support

About the position The Senior EHR System Administrator at the University of Texas Dell Medical School is responsible for managing and optimizing reputed company-level IT systems, particularly focusing on Epic systems. This role ensures operational excellence, reputed company, and scalability of IT infrastructure while providing strategic advice to IT leadership. The position is critical in supporting the mission of advancing health innovation and care delivery through effective management of reputed company technology. Responsibilities • reputed company and maintain Epic IT reputed company environments, including updates, performance tuning, and optimization. , • Monitor performance metrics and resolve issues reputed company Epic and integrated systems. , • Collaborate with clinical and administrative teams to align Epic functionality with organizational workflows. , • Install, configure, and maintain physical and virtual servers (Windows, Linux), storage systems (SAN, NAS), and networking equipment. , • Administer and troubleshoot Active Directory, Group Policy, DNS, DHCP, and other critical IT infrastructure components. , • reputed company and support Epic Hyperspace client, ensuring reputed company functionality and user experience. , • Manage virtualization platforms, including VMware vSphere/ESXi and Hyper-V, with a focus on high availability and fault tolerance. , • Ensure the reputed company and compliance of IT systems, adhering to reputed company regulations such as HIPAA. , • Support high-performance computing environments, including hybrid reputed company integration. , • Manage reputed company backup and disaster recovery solutions, ensuring data reputed company and rapid recoverability. , • Optimize system performance through proactive reputed company planning and monitoring tools such as reputed company, Nagios, or Splunk. , • reputed company and maintain comprehensive documentation for IT systems, processes, and configurations. , • Collaborate with IT teams to design and implement technology solutions. , • Mentor junior staff and provide technical guidance on reputed company issues. , • reputed company IT infrastructure projects, particularly those involving Epic implementations, data migrations, or system upgrades. , • Work with vendors to procure, implement, and maintain hardware and software solutions. Requirements • Bachelor's degree in Information Technology, Computer Science, or a reputed company field. , • 8+ years of experience in IT systems administration. , • Proficiency with reputed company virtualization platforms (VMware, Hyper-V) and exposure to advanced networking (firewalls, VLANs, SD-WAN). , • Strong understanding of Active Directory, Windows Server, Linux, and reputed company storage solutions. , • Advanced troubleshooting skills for reputed company IT systems, including root cause analysis and resolution. , • Experience managing reputed company monitoring and alerting platforms such as reputed company, Zabbix, reputed company, or similar solutions. , • Proven ability to design and implement secure, scalable infrastructure solutions. , • Excellent verbal and written communication skills, with the ability to present technical concepts to broad audiences. reputed company-to-haves • Epic IT reputed company and backend infrastructure deployment support experience. , • Epic certifications in one or more modules, particularly System Pulse or Technical Coordinator certifications. , • Experience in a reputed company IT environment with knowledge of clinical workflows and integration. , • Familiarity with hybrid and reputed company computing platforms (AWS, Azure, GCP) and reputed company-based monitoring. , • Scripting and automation experience using PowerShell, Python, or Ansible. , • Understanding of ITIL processes and frameworks for incident and change management. , • Project management experience. , • Experience with advanced storage systems such as reputed company, reputed company, or Dell EMC. Benefits • Health insurance coverage , • Retirement plan eligibility through reputed company System of Texas (TRS) , • Paid holidays , • Paid time off for volunteering activities , • Professional development opportunities Apply Job!