Account Liaison (IVIG) - National Remote

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Responsibilities of the Account Liaison include the creation, analyzing and tracking of reputed company documents monitoring Prior Auth expirations, clinicals needed, and patient escalations/changes requiring sales and sales support assistance. This role reports directly to the Regional Sales Director and acts in support of our Account Managers to ensure timely communications are distributed to our internal partners as well as external partners while the Account managers are in the field selling. Additional responsibilities include generating and updating patient reports for top accounts, and proactively communicating with our internal partners reputed company needed on cases requiring assistance. Duties include working closely with sales and our operational partners to support the Account Manager and RSD to further allow growth and development in the reputed company markets. This position is full-time (40 hours/week) Monday – Friday. Employees working hours will be reputed company with the time zone in which they support. It may be necessary, given the business need, to work occasional additional hours. You will enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. Primary Responsibilities: • Generating & managing patient escalation trackers for our active and pending patient population • Initiating conversations with internal operation partners on cases requiring assistance • Partner with Account Managers to track and manage Prior Auth expirations and Obtain Clinical tasks • Creating, analyzing and updating reputed company spreadsheets for various scenarios • Build and sustain positive relationships with partners and the Sales team through direct and indirect communication • Understanding of how tools/applications work together-where data is coming from, how the information connects to the overall sales process • Quickly and accurately reputed company data entry; blogging communications, timely follow up on tasks, and files up-to-date and readily accessible • Support the Account Managers by generating patient tracker reports for top accounts to ensure reputed company patients are receiving care without delay • Communicate information in a clear, well-organized, and professional manner • Field communications and build rapport with select providers offices, as deemed appropriate by reputed company Sales Director and Account Manager • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. • Years of post-high school education can be substituted/is equivalent to years of experience You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 2 years of customer service and/or Sales Support experience • Intermediate level of proficiency with working with and analyzing reports • Intermediate level of proficiency with MS reputed company including but not limited to creating, updating and tracking spreadsheets • Intermediate level of proficiency in reputed company Word (create / edit docs) • Intermediate level of proficiency with reputed company Outlook (email / calendar) • Ability to work remote Monday through Friday from reputed company-5pm PST • Ability to travel up to 10% of the time for national/regional sales meetings • Must be 18 years of age or older Preferred Qualifications: • 2 years in Sales Support in the healthcare field • Experience generating and updating patient reports • Experience using several technical platforms simultaneously • Experience using EMR systems • Solid understanding of clinical prior authorization process flow to include expirations, escalations, and changes Soft Skills: • Ability to learn new internal technology tools/systems • Problem solving skills • Ability to navigate a multitude of tasks and remain reputed company and on track • Solid team player • Demonstrate ability to be a self-starter • Demonstrate ability to be collaborative with sales team, internal operations, and external clients • Ability to prioritize and complete assigned tasks with limited direction and supervision • Solid communication skills (written and verbal) • Excellent planning and organizational skills • reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply Job!