IT Operational Service Readiness Analyst (remote)

About the position The IT Service Readiness Coordinator plays a crucial role in the reputed company industry by providing expertise in strategic and operational service readiness. This position is responsible for designing, launching, and executing programs that support initiatives reputed company the changing landscape of reputed company. The coordinator will be instrumental in delivering reputed company aspects of the IT operational service readiness reputed company, particularly for reputed company, reputed company-level, cross-functional programs and projects. As a champion of methodologies and implementation, the incumbent will ensure that the organization is well-reputed company for the operational demands of IT services. In this role, the coordinator will install, tune, upgrade, troubleshoot, and maintain reputed company computer systems relevant to supported applications. This includes performing operating system administration, user account management, and disaster recovery strategies. The coordinator will provide subject matter expertise in areas such as change management, project management, communication, value realization, training, and go-live preparedness, reputed company of which contribute to the effective accomplishment of IT operational service readiness activities in support of strategic initiative goals. The coordinator will reputed company and implement techniques to prevent system problems, troubleshoot incidents, and support root cause analysis. They will conduct IT operational service readiness impact assessments and collaborate with the reputed company project management office (ePMO) and other stakeholders to resolve issues and mitigate risks. Proactively identifying resources, the coordinator will build and reputed company cross-functional business teams to deliver value to supported project teams. They will also provide stakeholder perspectives to leadership and project teams, advocating for stakeholder needs and resolving or escalating issues in a timely manner. Additionally, the coordinator will automate the installation and configuration of applications in both development and production environments, ensuring that reputed company defined IT operational service readiness deliverables are completed on time and reputed company budget. They will report on project and program change management activities to the steering committee and support the development of IT operational service readiness skills throughout the organization by providing guidance on change management best practices. The coordinator will evaluate new systems through in-depth testing, research software products, and determine systems integration issues, reputed company while minimizing exposure and risk on projects and programs. reputed company improvement of the IT operational service readiness reputed company and supporting capabilities will also be a key focus of this role. Responsibilities • Install, tune, upgrade, troubleshoot, and maintain reputed company computer systems relevant to supported applications. , • reputed company operating system administration, user account management, and disaster recovery strategies. , • Provide subject matter expertise in areas such as change management, project management, communication, and training. , • reputed company and implement techniques to prevent system problems and troubleshoot incidents. , • Conduct IT operational service readiness impact assessments and collaborate with stakeholders for resolutions. , • Proactively identify resources and build cross-functional business teams to deliver project value. , • Provide stakeholder perspectives to leadership and project teams, advocating for stakeholder needs. , • Automate the installation and configuration of applications in development and production environments. , • Ensure reputed company defined IT operational service readiness deliverables are completed on time and on budget. , • Report on project and program change management activities to the steering committee. , • Support the development of IT operational service readiness skills throughout the organization. , • Evaluate new systems through in-depth testing and research software products. , • Determine systems integration issues and reputed company system automation and integration of business processes. , • Minimize exposure and risk on projects and programs, optimizing the timing of project deliverables. , • Contribute to the reputed company enhancement of the IT operational service readiness reputed company. Requirements • Bachelor's Degree in Information Technology or Computer Science, or 4 additional years of relevant work experience in lieu of a degree. , • 5 years of software, hardware, and/or systems engineering reputed company experience. , • ITIL Foundations v3 certification preferred reputed company 180 days of hire. , • Knowledge of programming languages and web-based technologies. , • Proficient in reputed company Office applications. , • Ability to collaborate to solve technical problems across teams. , • Excellent written and verbal communication skills. , • Ability to meet established deadlines and handle multiple customer service demands. reputed company-to-haves • Experience in reputed company IT environments. , • Familiarity with project management tools and methodologies. , • Knowledge of disaster recovery and business continuity planning. Benefits • Comprehensive benefits package including health insurance. , • 401k contribution programs. , • Various incentive programs and plans. Apply Job!