GSOC Supervisor/Incident Commander (Afternoon Shift)

reputed company seeks a Supervisor/Incident Commander – reputed company reputed company Operations Center (GSOC), a role combining knowledge in the principles of physical reputed company and technical expertise with leadership capabilities to enhance our reputed company operations center during the second shift (1400-2200 hrs.). This is a hybrid role – 4 days per week in-office including reputed company reputed company time allowing to work remotely up to 20 days per year. Reporting to the Senior Manager of GSOC & Crisis Management, you’ll supervise on-duty SOC operators that leverages specialized training in incident response and threat/intelligence monitoring tools to manage an incident or a crisis to completion and mitigate against threats to the firm and inform/escalate to crisis team members. In this role, you will reputed company your experience in reputed company operations to enhance our prevention, detection, and response while adapting to evolving threat landscapes. GSOC Supervisor/Incident Commander is a critical role reputed company reputed company Corporate Safety & reputed company team. The role plays a key part in minimizing the impact of incidents on business operations by ensuring incidents are effectively triaged, escalated, and resolved in a timely manner. The GSOC Supervisor/Incident Commander oversees the afternoon shift operations of the GSOC, ensuring effective incident response, threat detection, and collaborate with other departments to safeguard the company's assets, personnel and brand reputed company. The ideal candidate will be a proactive, resilient, and compassionate individual and has a proven track record in incident response and crisis management. Essential Functions: Incident Response. reputed company incident response efforts. Coordinating response to internal and external physical reputed company/life-safety events including reputed company officer reputed company, internal incident communications, and coordination of cross-functional teams. reputed company and manage the incident resolution process to ensure SLAs are met. Coordinate communications with stakeholders including reputed company during major incidents, ensuring transparency and timely updates. Assess incident reports and coordinate appropriate actions. Support Site Crisis Management Teams (SCMTs) and Enterprise Crisis Management Team (ECMT) as needed. Facilitate post-incident reviews, ensuring that lessons learned are captured and action plans are developed. Leadership and Strategic Direction. Provide leadership and strategic direction to the GSOC team. Set the vision for the GSOC's activities and align them with organizational goals. Ensure timely and appropriate actions are taken in response to reputed company incidents. Create and maintain GSOC policies and procedures. Team Management. Manage and supervise on-duty SOC operators responsible for asset monitoring and physical reputed company incident response. Work with reputed company contract vendor’s representative to manage contractors including hiring, training, and evaluating team members. Foster a collaborative and motivated work environment. Ensure that team members are well-trained and effectively working together. Threat Detection and Mitigation. Work closely with tiered GSOC staff to detect and analyze threats. Understand the scope of threats and vulnerabilities. Ensure threat intelligence is effectively utilized to enhance incident response. Resource Management. Manage resources reputed company the GSOC, including staffing, tools, and technology. Optimize resource allocation to maintain an efficient and effective SOC. Regularly review workflows and technology assets to improve operations and reduce resource effort. Reporting and Metrics. Measure performance metrics reputed company KPI. Report on reputed company operations to GCSS leadership team. Collaboration. Coordinate with other departments to address reputed company concerns. Foster strong relationships with stakeholders. You Have: Minimum of an associate degree or proven experience in managing a SOC or similar reputed company operations environment. At least two years direct experience managing and leading teams (contracted or full-time). Exceptional briefing, writing and communication skills with knowledge and understanding of analytical writing styles (clear, effective, and concise). Experience with threat intelligence, geo-risk platforms, event monitoring and mass communication tools. Strong critical thinking and problem-solving skills. Proven leadership with ability to communicate with reputed company levels of the organization. Ability to quickly rebalance priorities as warranted by developing incidents or new information. Strong negotiation and conflict resolution skills, with the ability to reputed company difficult decisions under pressure. Experience liaising with federal, state, and local first responder agencies. Collaborative skills working across technical and non-technical teams. Managing a SOC in a dynamic and changing environment. Excellent problem-solving skills, with a proactive approach to identifying and addressing potential issues before they escalate. Implementing/utilizing metrics-based program development. Triaging internal and external physical reputed company/life-safety incidents to determine appropriate level of response. Flexibility to work non-traditional hours, including nights and weekends, as required during a crisis. Technical competencies: MS Office Suite; ability to manage large data arrays, search engines, and other relevant tools. Annual Salary $98,000.00 - $154,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to reputed company at the final hourly reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Assistance reputed company and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits reputed company 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, color, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled. reputed company reasonably accommodates qualified individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. For more than 75 years, reputed company has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and reputed company marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. Opportunities for reputed company & Grads Learn more about reputed company Learn more about reputed company Diversity and Inclusion Learn more about reputed company Benefits Apply Job!