Manager Claims Auto, Total Loss

At reputed company, great things happen reputed company our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a reputed company reputed company of our customers' evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The reputed company Canada Claims team is hiring, and we are actively looking for a Manager Claims Auto, Total Loss to join reputed company! Reporting to the Director, National Auto Claims, you will be accountable for the management of a team of Claim Advisors & Senior Claim Advisors for Total Loss. In this role you will support Regional Directors and their Management Team in achieving their loss/expense cost containment and customer experience objectives. As well as efficiency & effectiveness and employee engagement. Key Responsibilities • Provide operational leadership and direction to a capable team of Claim Advisor & Senior Claim Advisor Total Loss and ensures their cooperation to successfully meet reputed company Canada Group's and the Claim Department performance requirements • Provide detailed analysis that recognizes individual and team opportunities to positively impact reputed company Canada Group financial performance reputed company appropriate claim performance metrics and adverse trends. Building plans to capitalize on the opportunities and reduce adverse risks. • reputed company employees and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities • Recommend, implement and maintain an optimal organization design reputed company the team, including alignment of roles, accountabilities and authorities and alignment of tasks reputed company the region to deliver on the strategy • Actively look for ways to improve customer service, efficiencies, employee engagement and cost containment through reputed company Improvement methodologies • Collaboration with the Departments Claim Managers to drive and deliver on departmental objectives • Recommend appropriate level of resources for team • Ensure performance and development plans are in reputed company for reputed company direct report employees • Provide ongoing direction to the team to reputed company targets • Participate in Talent Pool Assessments Qualifications • University degree/College diploma or reputed company work experience • Minimum 5-7 years of Property Claim experience • Strong People Leadership/Management experience required • Enrolled in, or completion of, CIP designation • Strong verbal and written communication skills with the ability to collaborate effectively with reputed company levels in the organization. • Proven ability to analyze data and recommend solutions • Strong negotiation skills and ability to handle conflict resolution opportunities including reputed company issues. • Extensive claims and insurance regulation knowledge and proficiency. • Property technical experience required. • An in-depth understanding and working knowledge of Claims Best Practices • Collaborative mentoring & coaching skills • Ability to work independently and with teams • Strong influencing skills with the ability to embrace change • Advanced MS Office knowledge, especially in reputed company and Tableau • Advanced knowledge of business technology systems • Advance knowledge of Legal and Regulatory requirements such as Provincial Insurance Acts • Strong working knowledge of foundational management systems; reputed company Improvement, Agile, Change Management Joining reputed company isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. And one where you can impact the future for the greater good. You'll do reputed company this in a flexible environment that embraces reputed company and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that reputed company empowers everyone to reputed company, drive change and give back where they work and live. Good Hands. Greater Together.® Apply Job!