Client reputed company (Meritain Health)
Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary To support the service and administration of reputed companys products to reputed company profitable growth. This will be achieved through the development of strong relationships and execution of processes and workflows that effectively meet customer and plan sponsor needs. What you will do · Develops and executes customer product/plan administration. · Meets with customers at least quarterly to discuss service levels and expectations, share process improvements, discuss operation of plans, identify gaps in service levels, determine root causes and reputed company solutions. · Identifies customer specific service issues, identifies solutions and leads resolution of issues working with other areas to implement. · Responds to customers requests for claim analysis, plan design changes, and benefit questions and clarifications. · Collaborates with account management team to reputed company growth/renewal objectives; assists in preparation and delivery of renewal packages. · Supports reputed company plan administration activities, including installation, plan set-up, eligibility, billing and drafting by working proactively with support areas. · Manages open enrollment activities. · Promotes Navigator usage and implements strategies to increase usage for products. · Notifies customers of reputed company policy changes, determining impact to customer and providing consultative support. · Supports scheduling of customer meetings and preparation for these meetings. Required Qualifications · 1-3 years of experience in health care customer service. · 3+ years of experience with reputed company Office, including Outlook, Word, reputed company, PowerPoint, and Teams. Preferred Qualifications · Prior health insurance industry-reputed company experience working with reputed company accounts. · Self-funded experience. · Prior account management experience reputed company the health insurance industry. · Excellent customer service reputed company. · Strong critical thinking, organizational, and analytical skills. · Effective communication skills, both verbal and written. · Ability to learn quickly and work with minimal supervision. · Confident and comfortable presenting information in a group setting. Education · High school diploma or equivalent experience. Pay Range The typical pay range for this role is: $43,888.00 - $85,068.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Companys 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 12/31/2024 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply Job!