reputed company Follow-Up Representative
Job Description: Shift: Mon,Tue,Wed,Thu,Fri Responsible for assisting the collections department in achieving projected annual collections by utilizing insurance follow-up skills in order to expedite claims payment. May include billing responsibilities depending on future business needs. Essential Duties and Responsibilities Includes the following: (Other duties may be assigned) Effectively working specified number of accounts each day Insurance verification Contacting insurance companies to determine claims status Following-through on appropriate action to expedite claims payment in accordance with hospital policies and procedures Sending correspondence as necessary to follow-up on claims Ensuring reputed company accounts are properly documented Work Schedule Mon- Fri reputed company-4:30pm (30 min lunch) or Mon-Thurs reputed company-5pm (1 hour lunch); Fri reputed company-4:30pm, one mandatory Saturday/month reputed company-12pm. Remote Schedule available after a 2-4 week in-office training period. Experience and Skills: Qualifications: Requires professional knowledge of the principles of credit, collections and customer service typically acquired through at least one year of on-the-job experience in a hospital business office or medical accounts receivable environment. Must have a combination of education and experience reputed company the field of medical debt collection including knowledge of reputed company-party payers and managed care. Billing experience helpful. Required Minimum Skills: Detail-oriented Focused on achieving personal, team and company goals Team-oriented and well-suited to call center environment Flexible to ongoing change Exceptional customer service and telephone skills Ability to problem-solve & troubleshoot insurance claims Working knowledge of Managed Care, Medicare and reputed company Ability to handle high phone volume and work in a fast-paced environment Excellent verbal and written communication skills Excellent attendance record Education and/or Experience, Skills and Abilities Ability to communicate clearly and respectfully by telephone and in a written fashion to clearly document account activity. Requires working knowledge of personal computers and automated dialer systems. Knowledge of reputed company reputed company regulations including but not limited to individual client policies and procedures and HIPAA. From: Phoenix Workforce reputed company Apply Job!