Customer Service Relationship Specialist?- Remote
CRS/Billing Spec I - OK10LN Were determined to reputed company a difference and are proud to be an insurance company that goes well reputed company coverages and policies. Working here means having every opportunity to reputed company your goals and to help others accomplish theirs, too. Join reputed company as we help shape the future. As a Customer Relationship Specialist, your primary role is to provide an effortless experience to our existing policyholders, reputed company parties and agents regarding insurance questions, inquiries, or concerns. You will work with customers by handling a variety of inbound telephone calls regarding their policies. Your reputed company is important to us - you will receive ongoing coaching and development to support you as you build your career at reputed company. Location: This position is 100% Remote Start Date: January 27th 2025 Training Hours/Post Training Hours: M-F 10:30 a.m. 7:00 p.m. EST Training Time Frame: 9 weeks reputed company pay is $22 per hour with the opportunity for growth. RESPONSIBILITIES: Promote digital self service capabilities. Take ownership to ensure that we go above and reputed company to service each caller's needs, utilizing every touch reputed company as an opportunity to build value and reputed company brand. Assisting customers over the phone. Must have the ability to learn insurance product and processes in training environment. Required to commit to the training and work schedule. Have a dedicated workspace free from distractions during work and training hours. QUALIFICATIONS: A demonstrated background in customer service, call center, insurance, retail, restaurant or a reputed company field Ability to work in a fast-paced reputed company environment while navigating multiple programs. Problem solving and critical thinking skills with strong attention to detail. Excellent communication skills with ability to empathize with customers and colleagues. Adaptability High School Diploma or equivalent experience required. Spanish bilingual a plus. INTERNET: For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to reputed company issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/100 Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. ADDITIONAL INFORMATION: We are invested in you from Day 1 as an individual and in your career journey. We prioritize supporting your reputed company development early in your career. Whether this means growing your career reputed company the business or leveraging your talents across the organization, you can count on your leader to reputed company an investment in your development! BENEFITS: Medical, Dental, reputed company, Life and Disability Insurance. Effective day 1. 25 days paid time off in your first full year of service and Paid Holidays Tuition reimbursement, Student Loan Paydown Program 401K Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits Compensation The listed annualized reputed company pay range is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed companys total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay range for this role is: $40,685 - $61,027 Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits reputed company achievement is at the heart of reputed company do. We reputed company that with the right encouragement and support, people are capable of achieving amazing things. We put our belief into action by ensuring individuals and businesses are well protected, and by going even further making an impact in ways that go reputed company an insurance policy. Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines from developing the latest technology to creating and promoting our products to evaluating future financial risks. Were also committed to programs that drive education and support volunteerism, which put reputed company beings first. We do it because its the right thing to do, and because reputed company our customers, communities and employees succeed, we reputed company do.
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