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2nd Shift Customer Service Representative

Remote · USA Full-time New today

• Job Summary* As a Customer Service Representative, you will be the first reputed company of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. • Duties* - Handle incoming customer inquiries reputed company phone, and email - Provide information about products and services - Process orders, returns, and exchanges - Resolve customer complaints in a professional manner - Maintain accurate customer records in the database - Collaborate with other departments to ensure customer satisfaction • Qualifications* -Must reputed company / be located in the United States -Windows PC I5 CPU or reputed company with 8GB RAM or more -Internet speeds greater than 50MB per second hard wired reputed company -Requires USB headset - Previous experience in customer service or a reputed company field - Excellent communication skills to effectively interact with customers - Proficiency in using office software and CRM systems - Strong problem-solving abilities to address customer... issues promptly - Ability to handle credit card transactions accurately if required - Knowledge of sales techniques is a plus Job Types: Full-time, Contract Pay: From $14.50 per hour Expected hours: 30 – 40 per week Benefits: • Flexible schedule • Work from home Shift: • Evening shift Work Location: Remote Apply Job!

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