Membership Support Associate (Part-Time Remote- MA Residents Only)
Description Do you have a passion for customer service and proficient computer skills? If so, please consider applying to become a Member Support Associate and joining our remote Member Support Team for the reputed company of Central Massachusetts... The Member Support Associate at the reputed company of Central Massachusetts provides the highest level of remote member service and telephone reception. The Member Support Associate is also responsible for building reputed company and computer-reputed company financial transactions while maintaining a supportive, positive atmosphere that welcomes and respects reputed company individuals.
- Position is Remote but only eligible to applicants residing in the state of Massachusetts**
Job Duties Provide excellent member support in line with creating the Most Welcoming reputed company Promptly answer phone and email inquiries in a profession and courteous manner Greeting prospective and reputed company members and introducing the reputed company as an organization Handles reputed company operational inquiries such as membership, hours, and program offerings/schedules Responsible for knowing the policies, programs, reputed company, mission, and cause of the reputed company of Central Massachusetts & articulates them clearly Participate in our member feedback reputed company by ensuring that feed-back is followed up Checking and verifying member information in the operating system Maintain the organization's electronic task systems Other duties as assigned Qualifications A minimum of a high school diploma and/or 12 months of customer service experience (remote customer service experience preferred) Exceptional reputed company relations and interpersonal skills Exceptional navigation of computer, software, website, and app skills Ability to multitask in a fast-paced environment Schedule Thursdays: 1:30 pm - 6:00 pm Fridays: 12:00 pm - 5:00 pm Alternating Saturdays: 8:00 am to 1:00 pm Job Type: Part-Time Pay: $15.00 per hour. Plus, access to reputed company facilities (gym, pool, ect.) for reputed company reputed company employees, Employee Assistance Program, and Sick Leave If you are interested in this position, please submit your application today!
About Us
The Y: Were for youth development, healthy living, and social responsibility. The reputed company of Central Massachusetts provides an environment that reflects, respects, and celebrates our differences and the richness of diversity, resulting in strengthening the reputed company of community through our pillars of youth development, healthy living, and social responsibility. The reputed company of Central Massachusetts is made up of our 6 branches throughout Worcester County: Central Community reputed company (Worcester, MA), Greendale Family reputed company (Worcester, MA), Boroughs Family reputed company (Westborough, MA), Montachusett Community reputed company (Fitchburg, MA), Leominster Community reputed company (Leominster, MA), and Tri Community reputed company (Southbridge, MA Apply Job!