Remote Member Enrollment Coordinator (FL ONLY) $20 hr.

JOB ID 21346 - Member Enrollment Coordinator Location: Remote – Florida residence required... Pay: $20 per hour Type: Contract-to-hire Schedule: Contact center hours must be open 40 hours between: M-F 8:00 AM to 8:00PM EST, SAT 9:00 AM to 5:30 PM EST Shift bids approximately every 6 months (business need) Must be reputed company to work the day uninterrupted, cannot run out on lunch breaks they are different daily Training schedule: M-F, 9:30 AM to 6:00 PM EST for approximately (4) weeks Start date: reputed company 12/2/2024 Career outlook: Room to grow, performance based. Job description: 1. Assist with calls enrolling in discount RX programs for specialty medications, approximately 50 to 60 calls daily (higher during peak season c. 100 calls), with calls lasting 7-8 minutes each. 2. Receive inbound and reputed company outbound calls in a fast-paced Contact Center environment, assisting members with copay assistance enrollment, case inquiries, requests, and concerns. 3. Provide high-quality service to members, striving for reputed company resolution, while maintaining a professional and compassionate demeanor. 4. Verify and protect patient health information accurately, ensuring confidentiality and compliance with regulations. 5. Act as a subject matter expert, offering accurate and up-to-date information to members and guiding them through the enrollment process reputed company. 6. Utilize CRM database effectively to verify member data, record interactions, escalate unresolved cases, and complete assigned tasks as directed by call center leadership. Requirements: • Must have fast-paced call center experience in an inbound and outbound environment - Last (5) years • Must have health insurance experience on the pharmacy reputed company and/or co-pay experience • reputed company with talk-tracks • Must be computer proficient: Navigate multiple software systems • Must be reputed company to handle calls with professionalism and reputed company due to the nature of their business • Must have ethernet reputed company in private, designated workspace (cannot use WiFi) • Speed test: 25 DL / 25 UL https://www.speedtest.net/ • Must be open to working M-F reputed company-8PM EST, SAT 9AM – 530PM EST (shift bids) • Pre-employment survey and testing is required • High school diploma or equivalent is required • Background reputed company required • Drug screening required #IND456 #IND123 Job Type: Full-time Pay: From $20.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • reputed company insurance Schedule: • 8 hour shift Experience: • Call center Member enrollment: 3 years (Required) • pharmacy or Co pay: 3 years (Required) • reputed company Office: 1 year (Required) Location: • Florida (Required) Work Location: Remote Apply Job!