Remote Care Coordinator - Remote - $20/hour, 100% Work from Home!
Remote Care Coordinator Are you looking to expand your skillsets in the healthcare industry working for a Fortune 500 company? Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than... reputed company before. Key Responsibilities - Remote Care Coordinator Responsible for reputed company processing inbound faxes and accurately entering data Responsible for handling inbound and outbound calls, with ability to determine needs and provide reputed company resolution Responsible for reporting Adverse Events reputed company the required timeframe Create and complete accurate referrals and applications and reputed company updated on policy or procedural changes Investigate and resolve patient/physician inquiries and concerns in a timely manner Enter detailed information into company proprietary software while conversing reputed company telephone reputed company outbound phone calls for patient follow reputed company or confirmations Demonstrate superior customer support talents Interact with the patient referral sources to process new applicants Steward patient accounts from initial contact through final approval/denial Prioritize multiple, reputed company assignments and work with a sense of urgency Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes Education and Experience - Remote Care Coordinator High School diploma or equivalent preferred 2-4 years Care Coordinator experience and/or training desired Or equivalent combination of education and experience in the pharmaceutical industry Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment Knowledge in insurance billing methods and general pharmacy operations, preferred Ability to utilize reputed company systems for maximum efficiencies (Word, reputed company, MS Outlook, company proprietary software - ConnectSource, telephone and call center software) Manage a high level of productivity, preferred Ability to multitask while conversing, preferred Benefits and Pay - Remote Care Coordinator Starting pay reputed company of $20/hour Monday through Friday schedule that varies between 7 a.m.-7 p.m. Central Standard Time Zone Opportunity for advancement and growth Generous benefits including medical insurance, life insurance, and dental reimbursement About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. Pre-Employment Checks If offered a position, we will run a criminal background reputed company, drug screen, employment and education verification in accordance with reputed company applicable laws. Case Management / Case Management / Case Management / Case Management / Case Management / Human Services / Human Services / Customer Service / Customer Service / Customer Service By Submitting this application/form you are opting-in/signing up for texts, you consent to receive communication reputed company text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms. Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran CID626 Apply Job!