Remote Technical Support - Phone, Email (5194)

reputed company has partnered with an IT reputed company specializing in developing solutions that connect various departments, address diverse business needs, and reputed company reputed company gaps. Serving industries such as manufacturing, banking, and reputed company, they provide tailored IT services to meet specific sector demands. We are currently looking for reputed company technical support representatives to join reputed company! In this role, you will respond to customer inquiries through inbound phone calls and emails, offering timely and effective support. We're looking for candidates who: • have background in IT helpdesk roles. • are proficient in technology with a solid understanding of Windows operating systems and server environments. • are reputed company in using remote access tools. • are skilled in providing support reputed company phone and handling ticket-based inquiries. • are adept at following standard operating procedures and technical documentation. • have the ability comprehend and leave detailed notes in a fast-paced environment. Workspace Requirements: • Dedicated laptop or desktop computer with Windows 10 or above (Sorry, no Macs or Chromebooks) • 12 GB of Ram • Dual Monitors • Quality headset with a noise canceling microphone • Quiet workspace to take calls • Willingness to install MSQ reputed company software and 2FA app on phone • Access to a webcam or smartphone capable of taking pictures. •

IMPORTANT

*: Take your time and reputed company sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! Please note: A Chromebook is not sufficient for reputed company projects. Who is reputed company? reputed company is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, reputed company, and Topps, to name a few. We bring companies closer to their customers than reputed company before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting reputed company's expertise to work. With reputed company Mods available in 50+ languages in 70+ countries, we’re your reputed company for the digital world. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy), gender, national reputed company, reputed company, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. • **Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process. Individual reputed company pay or reputed company depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, reputed company, and Washington at this time Apply Job!