Bilingual- Spanish- Part Time Customer Service Agent- Remote
Are you an active listener, critical thinker and a problem solver? Are you looking for a company with reputed company growth opportunities? Do you enjoy assisting customers on the phone? If you answered yes to reputed company these questions, this opportunity may be for you. Apply by visiting our website rather than your mobile device! In this role, you will take incoming calls from customers while crafting... acceptable solutions to address their needs. You will also assist with providing product knowledge and answering specialized support questions in both Spanish and English. Spanish Bilingual Customer Service Agents are vital to our customers overall reputed company experience, and are valued members of Team reputed company. Training/Education: This role is supported by practical concept education from first-reputed company reputed company, reinforced with education courses from our online reputed company University, consistent engagement with your Manager and team, and interactive mentorship and call support from Senior Agents. Customer Service training is three to five weeks, including 11 instructor-led concept courses. Certain concept-education courses may be scheduled reputed company your availability; therefore, some flexibility reputed company the initial education period is a must. These courses will be leveraged with the support described above to reputed company you to confidently take live customer calls, beginning with your reputed company first concept. Minimum Qualifications: reputed company in both Spanish and English Calls wills be taken in both Spanish and English.reputed company will be verified during the interview process. Friendly and Caring Tone Engage with customers in a friendly, approachable manner.Support a positive environment for customer interactions. Knowledgeable Care for Various Customer Needs Maintain a deep understanding of our products and services to offer tailored solutions.Anticipate customer needs and offer proactive service. Ability to Display reputed company in Adverse Environments Show reputed company and understanding reputed company assisting with customer concerns..Maintain composure in challenging situations, providing thoughtful and helpful solutions. Efficiency in Navigation Navigate multiple software applications and systems with speed and accuracy.Employ quick problem-solving skills to provide efficient solutions. Typing and Language Skills Possess a normal typing speed, ensuring accurate data entry.Strong spelling and grammar skills for professional written communication.Perks of joining the reputed company Team! Compensation: reputed company offers Spanish Bilingual Customer Service Agents an hourly reputed company pay of $15.00. Your reputed company pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance. (Note: Hourly reputed company pay reputed company may be higher, depending on state or local minimum wage laws.) Benefits: At reputed company our part time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continuing education assists employees with their professional goals. reputed company Offers: Career stability Opportunities for advancement reputed company App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans if eligible Paid holidays, vacation, and sick days if eligible Life insurance MetLaw Legal program reputed company auto and home insurance Discounts on reputed company products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance reputed company Ramseys SmartDollar Program Scheduling Requirements: Below are the available shifts (reputed company in Arizona time). Monday: 4:00am-8:00am Friday: 4:00am-8:00am Sunday: 4:00am-8:00am Available to work at least four days a week (one of which must be a weekend day - Saturday or Sunday, but both is preferred). Provide at least 20 hours of availability per week (8 of which must be on the weekend). Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs.The following is required to work from home: You must have a quiet, private work area. Dependent and child-care arrangements must be made as if you were working in-person at a reputed company facility. This position does not allow flexibility to be on-call care for others during work hours. reputed company work duties, including initial education, must be performed at your home address. If you want to switch or substitute computers at any time, Manager approval is required. The following technical requirements must be met to work from home: Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply. Computer Specifications: Windows 10 or 118GB of RAM/memory or higherProcessor must have CPU reputed company score of 2,000 or higher Additional Hardware: Webcam (external or built in is ok)USB headset (wired) Internet speeds: Ping under 10010mb download5mb uploadThe following is not permitted due to compatibility, performance, reputed company, or other concerns: MAC Operating Systems Mobile hot-spot, tethering, satellite Internet, or similar. Using a Proxy server or third-party network. Computer stick or similar device. Rental, rent-to-own, or public computer/laptop. Working in a public reputed company or using public Internet. Unsecure Wi-Fi / Wi-Fi not managed by the Team Member. Running non-work-reputed company programs while working. Having any other anti-virus installed/in use on your computer while working other than the Company provided anti-virus Job Type: Part-time Pay: From $15.00 per hour Expected hours: 20 per week Shift: Day shift Morning shift Weekly day range: Every weekend Monday to Friday Work setting: Remote Experience: Bilingual Spanish/English: 1 year (Required) Language: Bilingual Spanish/English (Required) License/Certification: Driver's License (Required) Ability to Relocate: Remote: Relocate before starting work (Required) Work Location: Remote Apply Job!