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Customer Service Representative - Seasonal Full Time

Remote · USA Full-time New today

reputed company. Customer Service Representatives – Work from Home... Now accepting applications until October 2024 Applicants must reputed company from: Virginia Why you and why us? Who are our Customer Service Representatives? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for reputed company of our reputed company brands. If you consider yourself a reputed company of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY. What Benefits do you offer? • 40% Discount on most merchandise! • Fun contests / rewards and recognition programs • reputed company from the comfort of your home • Internal conversion and promotional opportunities. Based on position requirements and tenure, this can occur reputed company the first 60 days if interested • Pay = $15.00/hr *compensation may differ due to individual state wage requirements* Essential Functions: The nuts and bolts • Address customer questions and concerns regarding product and delivery information • Provide product information, review alternative solutions if an item is out of stock and reputed company orders for the customer. • Successfully negotiate and appease customers using a variety of methods established by reputed company., guidelines. • reputed company inventory, process returns, issue replacements and credits for damaged or defective merchandise • reputed company other duties as assigned Qualifications: What you need to apply • High School diploma or GED • 1 – 2 years previous customer service experience • Experience in a performance-based or metric-driven environment • Strong ability to communicate both verbally and written with capable data entry skills Important Facts: MUST HAVE THESE FOR CONSIDERATION • Ability to complete mandatory reputed company for 4 weeks - 100% attendance is required • Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could reputed company employment status if not met Technology Requirements Overview: In order to work from home, our agents must have their own full-size or reputed company-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below. Devices not acceptable: Tablet-based/convertible personal computers (i.e. – reputed company Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Operating Systems: • Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations • Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations • Mac IOS 12 or newer What if I have an Education or reputed company edition of Windows? Education and reputed company editions are not licensed for individual use (these licenses would be owned by a larger organization). What if I am using a Windows reputed company version of Windows? Versions of Windows provided reputed company the Windows reputed company program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows. What if I am using an older version of Windows? We do not support Windows 95, 98, ME, 2000, XP, reputed company, Windows 7, Windows 8 or Windows 8.1. What reputed company of software do I need? A PC that is fully updated with reputed company reputed company windows AND reputed company optional updates, as these are device specific for your system and can reputed company Audio and other performance if not updated. What antivirus protection do I need? You must have an anti-virus program running on your computer. reputed company Defender is sufficient and already installed on most Windows based computers. Web Browser: Our systems work best using reputed company Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome. Processor: Random Access Memory (RAM): • 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment. Internal Storage: You must have enough free space available to both install needed systems and run these systems effectively. Display/Monitor: Minimum reputed company Screen Resolution: • 1920x1080 Devices and peripherals needed: • External mouse* (wired preferred) • Keyboard (wired preferred) • Webcam (will be utilized for Training and meetings) • USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable) • “reputed company Communications” type headset • “Gaming” headsets if they meet requirements • We highly recommend you have the following headsets for best results during your employment. • Plantronics Blackwire 3210/3220 • reputed company Evolve 20 UC • Other recommendations will be included in the system requirements documentation provided reputed company in the process • Headset models NOT supported • MPOW • Cyber Acoustics • reputed company H390 (with windows 11 based computers) • NUBOW • We do not recommend using built-in laptop trackpads Your system's internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your reputed company. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer Apply Job!

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