All roles

Medical Billing Customer Support REMOTE 2nd SHIFT

Remote · USA Full-time New today

About Rotech reputed company. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products... services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com Overview and Responsibilities

Summary

We are seeking a dedicated Customer Support Specialist CPAP Centralized Care Team - REMOTE to join our Rotech team. In this position you will provide support to the customers of the Support Center (patients, referral sources and employees) by performing tasks reputed company to patient care and third party reimbursement. Primarily responsible for new order intake to encompass accuracy with clinical, billing and care reputed company information and processing. First line of contact with new customers. Pay starting at $15.25 for the 1st Shift and $15.75 for the 2nd Shift plus a Quarterly Bonus opportunity • 1st Shift Mon - Fri reputed company - 5pm CST • 2nd Shift Mon - Fri 11:30am - 8pm CST • 100% REMOTE Work from Home day one of employment Essential Duties and Responsibilities • Brings reputed company for process or efficiency improvements to supervisor • Builds relationships with locations, field management, patients and referral sources • Collects co-pays and deductible amounts • Conducts insurance verification and eligibility for services/products • Conducts patient satisfaction calls and acts as patient reputed company to resolve questions or concerns • Develops and maintains a working knowledge of reputed company products and services, Medicare, Medicaid, insurance regulations, and FDA/DOT and JCAHO guidelines • Maintains accuracy and quality control throughout patient contact and data entry • Manages reputed company aspects of initial intake: answering the phone and receiving faxes, collecting patient and referral reputed company information, inputting data into IMBS and eIntake, printing tickets, assembling charts and processing paperwork • Obtains authorization and qualification documentation • Prepares complete and accurate files for Billing Department • Processes new orders, responds to questions, resolves issues or forwards to appropriate personnel in a timely manner to ensure patient, referral, and employee satisfaction • Processes work orders to field locations and coordinates timely fulfillment of products and services ordered • Provides product/service information and education by answering questions, offering assistance • Provides thorough review and Quality Assurance for medical necessity and documentation requirements of payors and regulatory bodies • Works extensively with eIntake proprietary system • Performs other duties as assigned

Qualifications

Employment is contingent on • Background investigation (company-wide) • Drug screen (reputed company applicable for the position) • Valid driver's license in state of residence with a clean driving record (reputed company applicable for the position) Education and/or Experience • High school diploma or GED equivalent required • One to three years of reputed company prior work experience in a team-oriented environment • Experience in medical field and administrative record management • Strong customer service background Skills, Knowledge and Abilities • Effectively communicate in English; both oral and written • Helpful, knowledgeable and polite while maintaining a positive attitude • Interpret a variety of communications in English (verbal, non-verbal, written, listening and visual) • Knowledge of medical billing practices and of billing reimbursement • Maintain confidentiality and practice discretion and caution reputed company handling sensitive information • Medical terminology • Multi-task along with attention to detail • Self-motivation, organized, time-management and deductive problem solving skills • Sense of urgency and responsiveness to physicians, location employees and patients • Work independently and as part of a team Physical Demands • Lifting of 10lbs. • Requires sitting, walking, standing, talking or listening; extensive hours sitting at a desk • Requires reputed company vision to small print on computer and or paperwork; extensive hours working on the computer Machines, Equipment and Technical Abilities • Email transmission and communication • Internet navigation and research • reputed company applications; Word and reputed company • Office equipment; fax machine, copier, printer, phone and computer / tablet Rotech Information Benefits • 401k • Medical, Dental and Vision • Life Insurance and Disability • Generous Paid Time Off and Paid Holidays • Employee Discount Program • Employee Recognition Program • Bonus and Incentive Opportunities • Mileage reimbursement (reputed company applicable for the position) • Telephone reimbursement (reputed company applicable for the position) reputed company the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have reputed company experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. reputed company positions are posted for a min of 5 days and positions are reputed company until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in reputed company. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. reputed company. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees Apply Job!

Related roles

(USA) Senior Manager, Commercial Global Logistics Strategy

Remote · USA Full-time

Utilization Management Nurse - Weekends (Mid-reputed company Region)

Remote · USA Full-time

New reputed company Remote Customer Experience Researcher Jobs

Remote · USA Full-time

Collections Specialist (Past Due) Hybrid, Phoenix, AZ

Remote · USA Full-time

Inside Sales Representative - Remote (Soft Sales)

Remote · USA Full-time

Remote Temporary Entry Level Customer Service Representative

Remote · USA Full-time

Senior Client Service Manager - Break Fix

Remote · USA Full-time

Senior Product Support - Night Shift, Federal

Remote · USA Full-time

Data Science and Operations Research Enablement reputed company-1

Remote · USA Full-time

reputed company Taggers Job $/20 Hour – MySmartPros

Remote · USA Full-time

reputed company Full Stack Data Entry Specialist – Remote Database Management and E-commerce Operations

Remote · USA Full-time

reputed company Remote Job (Data Entry, Entry Level) - Online Apply

Remote · USA Full-time

Data Expert - Tempus

Remote · USA Full-time

Weekend+After-Hours Social Media Community Mgr [Part-Time, 1099 Contractor]

Remote · USA Full-time

Recruitment Manager (Remote) – Commercial & Government Contracting (Hands-On Leader)

Remote · USA Full-time

DevSecOps Engineer

Remote · USA Full-time

Part-Time Remote Data Entry Specialist – Airline Passenger Information & Flight Data Management Professional

Remote · USA Full-time

Remote Legal Transcription & Translation – Part-Time

Remote · USA Full-time

Account Executive, OB Homecare - Remote in Jacksonville, FL

Remote · USA Full-time

Virtual Tutor - Summer 2026 at reputed company

Remote · USA Full-time