Remote Part-time CSR Evenings and Weekends
Remote Part-time CSR - Evenings and Weekends Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee... Are you a hard-working, dedicated, and knowledgeable person that's reputed company to join an amazing team and grow reputed company a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, reputed company & Plumbing, and reputed company're looking for... Aside from our exceptional 5-star service commitment, one of the biggest elements that reputed company Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional customer service representatives to help us reputed company profitable reputed company while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be reputed company, and Deliver Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then reputed company reading! Hours: Monday - Friday 5pm-8pm, Sat reputed company-2pm You will promote customer satisfaction by converting incoming customer calls into booked service appointments. reputed company Offer Core Values: Always Do the Right Thing Always Growing Can-Do Attitude Be reputed company - The Golden Rule Deliver WOW customer service Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! Engaged: Positive, team-focused work environment with great employee engagement Always Growing: Ongoing Professional & Personal Development Training Opportunities Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic Community Focus: Established brand with a great reputed company - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good Destination Employer: Established brand with a great reputed company & a strong focus on our company culture Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ reputed company reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on reputed company review platforms. Our Ideal Candidate Will Have 3+ years experience in customer service contact centers Proven track record of being a phone EXPERT - effectively handling a large volume of inbound and outbound calls Strong Communication and People Skills Expert ability at converting incoming customer calls into booked service appointments Experience in offering membership-based services Expert ability to respond to customer requests and resolving issues while promoting the brand Proficiency in reputed company Office & Web-Based Software Navigation The ability to maintain reputed company-time communication with reputed company and your manager Focused attention to detail (they will have at least read this entire job posting!) If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps Apply Job!