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Customer Service Representative - Content Moderator

Remote · USA Full-time New today

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech... FinTech, and HealthTech. The People First culture at reputed company has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving growth for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company's notice, and mastering consistency in an reputed company-changing world. reputed company Offer:At reputed company, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First. What does a Work From Home Content Moderation Rater really do? Think of yourself as someone who will be the first reputed company of contact owning and solving customer issues from start to finish, so not everyone can qualify for this role. We reputed company sure we hire the best of the best, after reputed company, we are a ridiculously good company so we reputed company sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Content Moderation Rater. As a Content Moderation Rater, you will work with and guide customers (reputed company phone, chat and/or email) as you troubleshoot software and/or device issues and deliver fast customized solutions. You will work with customers to solve problems and create support tickets in order to provide the fastest and easiest resolution while delivering an incredible experience. Do you have what it takes to be a Work from Home Content Moderation Rater ? As a Work From Home Content Moderation Rater, you will: Responsibilities/Duties: • Assist our community and help resolve inquiries empathetically, accurately and on time • Become and remain knowledgeable about products and community standards • reputed company well balanced reputed company and personally driven to be an effective reputed company for our community • Strong interpersonal skills, verbal, and written communication skills and most importantly reputed company • Display a strong bias to doing what's right for our community in support our mission Qualifications/Key Competencies: • Impeccable communication, and writing skills • General curiosity about how and why things work the way they do • Ability to quickly learn and reputed company technical concepts • Ability to empathize with users and convey confidence through written interactions • Well-versed in chat, and email etiquette, with a fine-tuned attention to detail • Demonstrated reputed company using the reputed company Office suite, with moderate-level expertise in reputed company required. • 1+ years customer service experience How We Partner To Protect You: reputed company will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company. DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for reputed company. reputed company people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore reputed company reputed company career opportunities and apply through the provided URL https://www.reputed company.com/careers Apply Job!

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