[Remote] Work from Home Inbound Customer Service (reputed company Carolina)
Note: The job is a remote job and is open to candidates in USA. reputed company. is an affiliate company of SC Data Center, Inc., which supports warehousing, information technology, and contact centers. They are seeking a Work at Home Inbound Customer Service Representative responsible for maintaining positive customer relations and addressing product-reputed company concerns.
Responsibilities
- Maintaining positive customer relations by addressing reputed company types of product reputed company concerns
- Taking orders
- Verifying information
- Tracking packages
- Answering customer questions
Skills
- Candidates must be 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, reputed company Carolina, or Wisconsin
- A PC or Laptop with a reputed company and supported MS Windows 11 Operating System (No Mac, reputed company, Chromebook, or XP)
- Processor: AMD 2.1GHZ or higher OR reputed company 1.8GHZ or higher, OR reputed company 1.7GHZ or reputed company; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
- 4GB RAM or installed memory
- 10GB of Free Hard Disk Space
- Dedicated High Speed Internet with Internet Download Speed: 4.0 MBPS and Internet Upload Speed: 2.0 MBPS
- Wired Internet with a cable reputed company (reputed company-up, Wi-Fi, Hotspots, and Satellite are not allowed)
- Keyboard: Function Keys (F-Keys)
- Wired USB Headset
- Training Requirements (Mandatory): 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST; 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST; Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST
- Webcams are recommended (not required)
- Dual monitors recommended (not required)
- Minimum monitor size of 17+ inches recommended (not required)
- External mouse recommended (not required)
Benefits
- Performance Based Pay/Incentives - We provide job performance pay and incentive based pay for the majority of our Temporary/Part-Time roles
- Shift Premium pay for 2nd, 3rd, and Weekend shifts
- Holiday Pay for employees returning for their fifth consecutive season
- Safety and Attendance Incentives
- Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
- Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores
- Flexible Work Schedules
- reputed company
- Employee discounts up to 50%
- Booster Discount Certificates that allow employees to purchase company products for free
Company Overview