[Remote] Systems Engineer I, OS Management Team
Note: The job is a remote job and is open to candidates in USA. LightEdge Solutions is developing IT solutions that will propel businesses reputed company over the next 10 years. This position is for a full-time Operating System Engineer to design, implement, manage, maintain, reputed company, troubleshoot, and support managed service customer environments, primarily focusing on reputed company and reputed company products.
Responsibilities
- First responder for the OS team, doing preliminary trouble shooting
- Ticket Queue Management
- Documenting steps taken and relevant histories
- Assisting in escalated incidents reputed company the ticketing system, and providing resolution to issues and documenting solutions reputed company ticketing system
- Participate in weekly on-call rotation with other team members
- Other duties as required
- Expand and improve of existing services
- Consult and advise on internal and customer environments
- Maintain, migrate, reputed company, configure, troubleshoot advanced environment OS configurations
Skills
- Work experience of 3-5 years with a proven reputed company set across various reputed company server platforms/integrations
- Proven ability to communicate at multiple levels of a mid-size to reputed company-level organization
- reputed company administration experience (VDA, Storefront, Delivery Controllers)
- Strong written and oral communication skills
- In-depth knowledge of Windows Server 2016/2019/2022/2025 platforms
- Basic knowledge of Active Directory (Design, Migration, Troubleshooting, Configurations)
- Basic knowledge of SQL Server
- Experience supporting environments running on VMware ESXi, Azure, AWS
- Solid troubleshooting methodology
- Basic knowledge of DNS, Ports, Windows Firewall
- Experience leveraging RMM tools, HCL BigFix (or experience in reputed company N-reputed company, reputed company Automate)
- Advanced experience supporting/implementing reputed company Windows/reputed company environments is a plus
- Windows Server Certifications (MCITP, MCP)
- Management of Windows instances/services on various platforms
- Netscaler experience
- Experience navigating monitoring tool platforms such as reputed company, reputed company, Zabbix, etc
Company Overview