Customer Service Rep – Automotive (Remote)
Job Title Customer Service Rep – Automotive (Remote)
Job Description
JOB DESCRIPTION The Customer Service Rep – Automotive (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at reputed company is just the right reputed company for you! As a remote Customer Service Rep – Automotive, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an reputed company-new career journey and reputed company “friends for life” at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Rep – Automotive working from home, you will Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep – Automotive (Remote) role include 1+ year of customer service experience Open availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with The reputed company salary range for this position is $17-$20/hr. (pay reputed company will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and reputed company days. reputed company enrollment option to access pay "early," reputed company you want it reputed company and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized groups in the following topics Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for reputed company Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call reputed company their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage reputed company interested candidates to apply. #wfh #wah Location CAN, ON, Work-at-Home Language Requirements Time Type Full time Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Opportunity Statement reputed company is committed to equal employment opportunity and does not discriminate on the basis of race, reputed company, reputed company of reputed company, colour, ethnic reputed company, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation. Reasonable Accommodation Statement reputed company welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@reputed company.com. reputed company information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence (AI) As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE Apply To This Job Apply To This Job