[Remote] Inside Sales Representative (Remote)

Note: The job is a remote job and is open to candidates in USA. Cityside Fiber is an emerging telecommunications provider on a mission to deliver high-quality, reliable internet to communities. They are seeking a passionate Inside Sales Representative to convert customer inquiries into fiber internet subscriptions and help bridge the digital divide in underserved areas.

Responsibilities

• Convert inbound inquiries into fiber subscriptions with your consultative approach
• Make outbound calls to newly serviceable addresses with can't-miss offers
• Become a neighborhood expert - know our service areas like your own backyard
• Position Cityside Fiber as the undisputed best choice against competitors
• Handle customer care inquiries with your signature white-glove service
• Master our CRM system to track leads and document customer interactions
• Work prime sales hours (9AM-6PM) with flexibility for high-opportunity weekends
• Contribute to a culture of trust, integrity, and collaboration
• Understand and uphold Cityside Fiber’s core purpose and values and be passionate about what we do

Skills

• High school diploma/GED or equivalent experience
• Natural storyteller with impeccable phone presence
• Competitive spirit with proven problem-solving skills
• Comfort with basic tech (Microsoft Office, CRM systems)
• Availability for evenings/weekends when customers are home
• Passion for closing deals and changing lives through technology

Benefits

• Company-sponsored medical & dental for employees (Subsidized for dependents)
• 401(k) with company match
• Paid Time Off (PTO), sick leave, and holidays
• Growth opportunities & career development programs

Company Overview