Remote Personal Assistant jobs – Full‑Time Family Support Aide in Hanahan, South Carolina – Remote Personal Assistant with Google Workspace, Calendly & Asana (Salary $55‑$70k)

• *TITLE:Remote Personal Assistant jobs – Full‑Time Family Support Aide in Hanahan, South Carolina – Remote Personal Assistant with Google Workspace, Calendly & Asana (Salary $55‑$70k) ---Who we areOur company, FamilySync, started in a modest co‑working space in Hanahan, South Carolina back in 2018. We’re a boutique service that pairs busy professionals and growing families with a single point of contact—a “support aide” who handles everything from calendar chaos to household logistics. Over the last five years we’ve helped more than 800 households cut down the time they spend juggling appointments, bills, and school pickups by an average of 27 %. We’ve grown organically, primarily through word‑of‑mouth referrals in the Hanahan, South Carolina area, and now we’re ready to scale the personal assistance model to more remote families across the United States. Our leadership team is small—four founders, a part‑time operations manager, and a handful of senior support aides—but each of us wears many hats, which is why we’re looking for someone who can thrive in a “do‑it‑all” environment without the corporate‑speak that usually clouds a real job.Why this role exists now

Two things prompted us to open this position today: 1.

Seasonal surge.Our data shows that every year between September and December, the volume of scheduling requests from school, extracurriculars, and end‑of‑year work projects spikes by roughly 38 %. We need an extra pair of hands to keep our response time under 30 minutes for urgent requests, a metric we’ve proudly advertised to our clients. 2.Remote‑first shift.Since the pandemic, 71 % of our families have moved to a hybrid work model. They demand a personal assistant who can operate completely online—no office, no commute, just a reliable virtual presence. The role is therefore built around digital tools, not a physical desk, and the candidate can work from anywhere, as long as they’re in the same time zone as our core client base in Hanahan, South Carolina.What you’ll be doing (day‑to‑day)

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Calendar orchestration.Manage the combined calendars of up to three families (or a single high‑net‑worth household) who together schedule roughly 150 + appointments per month. This includes school events, medical visits, travel itineraries, and executive meetings. Your goal is to keep “double‑bookings” below 2 % and to shave at least 20 minutes off each day’s planning friction. -Travel logistics.Book round‑trip flights, car rentals, and hotel stays using Expedia and Google Flights. For every trip you coordinate, you will generate a PDF itinerary and share it via Slack and email. Our average family takes 6 trips a year; you’ll be the one ensuring that every flight change or gate delay is communicated within 15 minutes. -Expense & bill management.Track household expenses in QuickBooks Online, reconcile credit‑card statements, and set up recurring payments in Docusign or Bill.com. We aim to keep monthly overdue balances under $0.00—something we’ve managed 97 % of the time thanks to meticulous follow‑up. -Vendor liaison.From home‑repair contractors to grocery delivery services, you’ll be the first point of contact. Use Asana to log tickets, Trello for status boards, and set reminders in Todoist. Our current vendor pool includes 42 active service providers; you’ll be expected to maintain a satisfaction score of at least 4.5/5 on our internal rating system. -Family communication hub.Run a private Slack workspace for each family, where you post daily briefings, share “what’s on the agenda” notes, and field ad‑hoc questions. This also means you’ll occasionally switch to a more empathetic tone when a child is nervous about an upcoming doctor visit, or when a partner needs a quick “yes/no” answer for a last‑minute meeting. -Project support.Some families ask for help launching a small side‑business, planning a birthday party for a teenager, or curating a “family photo album” on Notion. You’ll gather requirements, create timelines, and deliver outcomes within agreed SLA (Service Level Agreement) windows—for example, turn around a birthday party plan within 48 hours of request. -Reporting & analytics.Prepare a weekly “operations snapshot” that shows how many calendar invites were processed, how many travel itineraries were built, and the total hours saved for each family. The snapshot is a simple Google Sheet that feeds into a quarterly client satisfaction survey where we’ve consistently hit an 89 % “very satisfied” rating.Tools you’ll ownWe’re not looking for a jack‑of‑all‑tools, but we do expect fluency (or willingness to become fluent) with these: 1.Google Workspace

– Gmail, Calendar, Docs, Sheets, Drive 2.

Calendly

– for seamless meeting scheduling 3.

Asana

– task and project tracking 4.

Trello

– visual Kanban boards for vendor pipelines 5.

Slack

– real‑time messaging and channel organization 6.

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