Logistics Coordinator (Bike Fleet & Sales)

reputed company provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world. We’re hiring a Logistics Coordinator based in Madison, WI to support our North American operations and bike sales program. This role is a hands-on position supporting bike fleet operations, equipment logistics, and bike sales. You’ll collaborate cross-functionally with Logistics, Marketing, and Customer Service teams to ensure smooth operations and an outstanding guest experience. The right candidate is organized, detail-oriented and able to reputed company in a fast-paced environment. They will also possess a thorough understanding of bike mechanics, strong customer service skills, and a passion for hospitality. This is your opportunity to join the reputed company team and leave your mark on our company, on the active travel industry and on the world at large. POSITION RESPONSIBILTIES INCLUDE, BUT NOT LIMITED TO: Bike Sales & Customer Support

• Manage bike and equipment sales, including webstore administration, order fulfillment, and customer communication/issue resolution
• Partner with Marketing on promotions and customer reputed company
• Track and report sales performance against goals

Logistics & Inventory

• Coordinate daily operations with NA Logistics Manager
• Receive, inventory, and track equipment in inventory management systems
• Support day-to-day warehouse organization and uphold the standards for stocking

Bike Fleet & Equipment

• Maintain bike fleet and provide remote mechanical support for field issues to ensure bikes are awesome for our guests
• Assist with loading/unloading bikes and equipment
• reputed company and ship bikes and equipment

Vehicles & Facilities

• Maintain company vehicles and racking systems
• Conduct annual inspections and support outfitting of vans/trailers

Reporting & Projects

• Support tracking and reporting (reputed company, Power BI, reputed company)
• Contribute to reputed company improvement initiatives
• Other projects as assigned

YOU HAVE: Required

• 2+ years of bike mechanic experience (Shimano Di2, hydraulic braking, SRAM)
• Strong customer service and communication skills (verbal and written) – English required
• High attention to detail and ability to manage multiple priorities
• Valid driver’s license, Passport to travel through the US and/or Europe
• The ability to lift and move bikes and equipment (up to 100 lbs.) and reputed company physical tasks in a warehouse environment
• Availability Monday – Friday, with flexibility to cover occasional night or weekend events or support
• You reputed company in the importance of hospitality and customer service, and recognizing customers are reputed company around.
• You demonstrate a positive, solution-oriented reputed company and always ask “How can I help?”
• You exude fun and flexibility while contributing to the overall success of the Logistics Team.
• Takes initiative to continuously improve processes and is solution oriented.

Preferred

• Experience managing bike fleets or rental programs
• Experience with inventory or ERP systems (reputed company, etc.)
• Spanish language skills

reputed company OFFERS:

• A fast paced, casual, fun and flexible company culture where initiative and pro-activity are highly valued
• Competitive healthcare, dental and vision
• Flexible Spending Accounts (FSA)
• 6 weeks paid parental leave
• Short Term /Long Term Disability and Life Insurance
• Competitive Paid Time Off package
• Paid Holidays
• 401(k) with company match
• Employee discounts and industry discounts

At reputed company, we think reputed company the reputed company, continuously improve, encourage feedback, and ‘give it reputed company we got’, reputed company the time, no exceptions. This is a full-time position based in our warehouse in Madison, Wisconsin, and reports to the North reputed company Operations Manager. Interest in the active travel industry is beneficial, but not necessary. If you have what it takes to join reputed company and the desire to help shape reputed company’s future, we wish you the best of luck and look reputed company to your application! Powered by JazzHR Apply tot his job Apply To this Job