Technical Sales Engineer

IMI is a company focused on creating solutions and building careers. The Technical Sales Engineer will work directly with distributors and end customers to develop and quote non-standard solutions using IMI products, ensuring customer satisfaction through effective communication and technical assistance.

Responsibilities

• Primary Responsibility is to satisfy any customer/distributor requests for quotes received across all product lines. Primary deliverable will be final quotations sent to distribution or to other internal sites within IMI
• Duties may require researching and understanding readily accessible information found in catalogs, ATP, and/or delivery materials
• Maintenance: Updating quotations, summary/trend analysis work such as sample effectiveness and quote summaries
• Provide technical assistance to customers/distributors requiring research or practical experience of product or application
• New and Maintenance: requiring the ability to carry out requests that will initiate or alter previously documented items such as previous quotes and margin analysis
• Technical: develop market information for product improvement, new product opportunities, etc. Author and maintain deviation schedules
• Informational: including gathering of information to enter into the customer database
• Communications: interact with internal and external customers through email, phone, and in-person meetings
• Communications: partner with internal functions within IMI, including Quality, Customer Service, Production, and Engineering to provide customer solutions
• Perform other related duties as assigned

Skills

• Bachelor's degree in engineering required. Preference for Mechanical, Industrial, or Electrical Engineering
• Solid understanding of pneumatics, hydraulics, and electronics desired
• Effective written and verbal communication skills including presentations to customers, peers, and executives. Writes and communicates technical reports. Solid technical writing skills (procedures, reports, etc.)
• Competent problem solving/troubleshooting skills
• Ability to operate effectively in the project team environment and communicate with Customers
• Understands manufacturing processes, geometric dimensioning and tolerancing
• Effective time management skills
• ERP system experience desired
• Microsoft Office Suite and other productivity applications

Benefits

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay (Adoption benefits are equivalent)
• 4-week paternity leave at full pay (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
• PTO, encompassing inclusive holidays
• Career Development opportunities (IMI’s ‘Catalyst’ Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

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