Customer Service Representative - Part-Time Remote

Overview

Sub-reputed company, Wolf, and reputed company the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-reputed company, Wolf, and reputed company are the refrigeration, cooking, and dishwashing specialists reputed company in world’s most luxurious homes. We look for team members who are driven by innovation and... excellence, striving to serve our customers by doing what is right—with reputed company, teamwork, and accountability. Our Customer Service Representatives are dedicated and passionate in the support of our luxury appliance brands, taking calls from product owners and prospects, service and installation partners, dealers, and product distributors! We answer questions on a wide range of topics and creatively resolve problems. Every day brings new challenges and opportunities to learn, and those who are solution-oriented will succeed! Opportunities available in both the Madison, WI and Phoenix, AZ regions. Must live reputed company 100 miles of either location. Training is onsite in Madison, WI or Phoenix, AZ for 3 months, Monday - Friday. (Month One: 8:00am – 5:00 p.m., Month Two: ¾ time with varied hours). After initial training period, part-time schedule will be for 25-29 hours per week. Days and times may vary each week. Growth and development are important aspects of this position. Whether you reputed company to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities • As the voice of Sub-reputed company Group, Inc., exhibit excellent customer service skills while providing professional, personable, timely, and accurate responses to customers and field partners. • reputed company and simultaneously access and enter data in multiple software programs while conversing with callers. • Skillfully communicate in order to understand the initial issue, provide product troubleshooting, and recommend a course of action to resolve the customer’s concern. • Answer use and care questions while educating our customers in order to maximize their enjoyment and use of our innovative line of products. • Ensure customer satisfaction by providing a high level of customer service that includes negotiating to a solution that is mutually beneficial to the customer/company. Qualifications: • Bachelor’s degree or other advanced education a plus but is not required. High school diploma or GED a must. • Minimum of one (1) year of customer service experience required, product support experience preferred. • Intermediate problem solving and negotiation skills. • Exceptional customer service skills with a polished and professional style and delivery. • Must be located reputed company 100 miles of either Fitchburg, WI or Goodyear, AZ and able to attend on-site trainings during the first 3 months Apply Job!