Senior Director Operations
Your future role at a glance Location: Remote Department/Specialty: Growth Marketing Digital Experience (GMDx) Operations, Portfolio and Program Management Schedule: Full-time Salary: $167,851.85 - $285,348.15 per year Eligible for an annual bonus incentive #LI-Remote Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Lead strategic portfolio planning and prioritization across Growth Marketing & Digital Experience (GMDx), aligning departmental goals, investments, dependencies, and execution plans. Establish and mature the Portfolio & Program Management Office (PPMO), including governance, intake, prioritization, reporting standards, and scalable operating processes. Partner with Finance, Strategy, IT, and business leaders to support annual planning, CapEx and OpEx management, forecasting, and operational decision-making. Advance organizational effectiveness through standardized portfolio tooling, planning cadences, executive reporting, and connected ways of working across GMDx teams. Build and develop a high-performing team and program management community through coaching, capability development, Agile/SAFe, waterfall practices, and continuous operations improvement initiatives. What minimum requirements you’ll need Licensure / Certification / Registration: None Required. Education: High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. What additional preferences we're seeking Bachelor’s degree in business administration, marketing, finance, operations, or related field; Master’s degree preferred 12+ years of progressive experience in operations, portfolio, or program management, preferably in large, matrixed organizations Proven expertise in managing budgets, financial processes, and operational governance Deep knowledge of program/portfolio management methodologies (SAFe, Agile, Waterfall) and demonstrated success in value stream management Strong analytical, organizational, and problem-solving skills Proven ability to move fluidly between strategic planning and hands-on execution Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information. Apply To This Job