On-Site Senior Supply Chain Systems Analyst – Warehouse Management & IT Infrastructure Specialist | Somerset, USA

About arenaflex

At arenaflex, we believe that operational excellence begins with intelligent systems, empowered people, and a culture built on collaboration and innovation. As a forward-thinking organization operating in the dynamic supply chain and logistics sector, arenaflex partners with industry-leading brands, healthcare networks, and distribution operators to deliver technology-driven solutions that keep the modern supply chain moving. Our Somerset, USA facility serves as a vital hub in our national network, where talented analysts, engineers, and operations specialists come together to support the systems that move thousands of products to customers every single day.

We are deeply committed to fostering an inclusive, diverse, and purpose-driven workplace. Every team member at arenaflex plays a meaningful role in shaping how we serve our customers and communities. We are proud to be an equal opportunity employer, a military-friendly organization, and a champion of belonging for individuals from all walks of life. Whether you are a seasoned IT professional or a rising analyst looking to deepen your expertise, arenaflex offers a supportive environment where your skills will be valued, your growth will be invested in, and your contributions will have a tangible impact.

Position Overview

arenaflex is currently seeking a highly motivated and detail-oriented Senior Supply Chain Systems Analyst to join our Somerset, USA operations team on a full-time, on-site basis. In this role, you will serve as a key technical liaison responsible for the support, enhancement, and ongoing maintenance of our Distribution Center Management System (DCMS), while also acting as the primary on-site contact between our mainframe operations, application development teams, network/telecom departments, and broader technology office.

This is an excellent opportunity for an experienced systems professional with a strong background in IT operations, warehouse management systems (WMS), and supply chain technology to step into a high-visibility role with direct influence over mission-critical infrastructure. Please note: this is a fully on-site position based in Somerset, USA, and is not a remote or work-from-home opportunity.

Key Responsibilities

As a Senior Supply Chain Systems Analyst at arenaflex, your day-to-day responsibilities will include, but are not limited to, the following:

• System Support and Maintenance: Provide comprehensive support, troubleshooting, and modification services for the Distribution Center Management System (DCMS), ensuring high availability and performance for end users across the facility.
• Cross-Functional Coordination: Act as the primary on-site liaison between the mainframe operations team, application development departments, network and telecom teams, and the broader Technology Office, facilitating clear communication and efficient issue resolution.
• Infrastructure Installation and Troubleshooting: Coordinate, troubleshoot, and install physical infrastructure that supports the distribution center, working closely with network and telecom specialists as needed.
• Change Request Management: Oversee and process all move, add, and change (MAC) requests related to system configurations, ensuring accurate documentation and timely execution.
• Vendor and MHE Liaison: Serve as the point of contact for Material Handling Equipment (MHE) vendors, particularly in matters related to data handling and integration.
• Smart Device Support: Work with all intelligent warehouse devices, including Sortation Control Systems, RF (radio frequency) devices, and Neoware Terminals, ensuring they remain operational and properly configured.
• Data Backup and Recovery: Coordinate all data backup operations and manage data recovery procedures to protect business continuity and information integrity.
• Issue Resolution Coordination: Act as a central contact between the warehouse operations office, the WMS vendor, and the MIS (Management Information Systems) Department for escalated issue resolution.
• Hardware Support: Maintain and support all data processing hardware, including printers, terminals, and peripheral devices.
• LAN Configuration Support: Provide hands-on support for Local Area Network (LAN) configuration tasks as needed.
• Software Release Implementation: Coordinate and implement all future software releases, patches, and upgrades across supported systems.
• Inventory Tracking: Coordinate inventory tracking for in-stock supplies, including printer ribbons, strips, forms, and other consumables, and report usage metrics to the MIS Department.
• Team Supervision: Oversee and provide guidance to nonexempt staff, ensuring team productivity, training, and adherence to operational standards.
• Access Security Management: Maintain all control tables within the WMS, including user access security settings and permission structures.
• System Performance Monitoring: Continuously monitor the performance of the WMS and related applications to ensure readiness, availability, and reliability for all end users.
• Peripheral Management: Manage peripheral connections to the WMS, including Neoware Terminals, RF devices, and printers.
• Compliance Reporting: Manage and monitor end-user access rights, and report findings to the SOX (Sarbanes-Oxley) Compliance Office on a quarterly basis.
• Reporting Tool Development: Develop custom reporting tools and dashboards to provide stakeholders with improved visibility into WMS performance and operational metrics, using platforms such as Crystal Reports or Cognos Report Studio.

Required Qualifications

To be considered for the Senior Supply Chain Systems Analyst role at arenaflex, candidates must meet the following minimum requirements:

• Educational Background: Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field.
• IT Experience: A minimum of 2+ years of hands-on IT experience, including working with Windows, Unix, SQL Server, Oracle, and similar platforms.
• Distribution or Logistics Experience: 2+ years of professional experience in a distribution, warehouse, or delivery environment is strongly preferred.
• Software Proficiency: 2+ years of demonstrated experience using SQL, Microsoft Excel, Microsoft Access, Microsoft Word, and Microsoft Project.
• On-Site Availability: Must be local to or willing to relocate to the Somerset, USA area. This is not a remote position.

Preferred Qualifications

Candidates who bring the following additional experience and qualities will be given special consideration:

• Formal project management experience, ideally with exposure to IT or supply chain implementations.
• A Bachelor's degree with a specific concentration in Information Technology.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Strong interpersonal and relationship-building skills, with a collaborative mindset.
• Experience working in a fast-paced distribution center or large-scale warehouse environment.
• Familiarity with SOX compliance requirements and access control management.
• Experience developing reports using Crystal Reports or Cognos Report Studio.

Skills and Competencies for Success

At arenaflex, we believe that great analysts combine technical depth with strong interpersonal and problem-solving abilities. The ideal candidate will demonstrate:

• Analytical Thinking: The ability to dissect complex system issues, identify root causes, and implement lasting solutions.
• Attention to Detail: A meticulous approach to system configurations, access controls, and compliance reporting.
• Adaptability: Comfort working in a dynamic distribution environment with shifting priorities and operational demands.
• Leadership Presence: The confidence to supervise nonexempt staff, coordinate with vendors, and serve as a trusted point of contact across departments.
• Customer Service Orientation: A commitment to delivering excellent service to internal end users, warehouse staff, and external partners.
• Time Management: The ability to balance multiple projects, requests, and support tickets simultaneously without sacrificing quality.

Career Growth and Learning Opportunities

Joining arenaflex as a Senior Supply Chain Systems Analyst means joining a company that invests in its people. From day one, you will have access to:

• Mentorship from seasoned IT and supply chain leaders who are passionate about developing the next generation of technical talent.
• Ongoing training and certification support in WMS platforms, reporting tools, and emerging supply chain technologies.
• Clear career pathways into roles such as Lead Systems Analyst, WMS Project Manager, IT Operations Manager, and Director of Distribution Technology.
• Cross-functional exposure to application development, network engineering, compliance, and operations leadership.
• A performance-driven culture that recognizes initiative, innovation, and results.

Work Environment and Company Culture

Our Somerset, USA facility is a bustling, high-energy distribution center where collaboration, safety, and continuous improvement are at the heart of everything we do. At arenaflex, you'll be part of a tight-knit team that values open communication, mutual respect, and shared accountability. We celebrate diversity in all its forms and are committed to maintaining a workplace where every employee feels seen, heard, and empowered to thrive.

We proudly support veterans, active-duty service members, reservists, National Guard members, and military spouses, and we welcome candidates from all backgrounds and walks of life. arenaflex is an equal opportunity employer, and we do not discriminate on the basis of race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Compensation, Schedule, and Benefits

• Employment Type: Full-Time
• Work Schedule: 8 hours per day, standard business hours with occasional flexibility based on operational needs.
• Compensation: $25.00 per hour, with opportunities for performance-based reviews and advancement.
• Location: On-site at our Somerset, USA distribution facility.
• Benefits Package: arenaflex offers a comprehensive benefits package for full-time employees, which may include medical, dental, and vision insurance; paid time off; holiday pay; retirement savings plan options; employee assistance programs; and access to professional development resources. Specific benefits will be discussed during the interview process.

How to Apply

If you are a motivated systems professional ready to make a meaningful impact in a fast-paced supply chain environment, we want to hear from you. This is your opportunity to join arenaflex, a company that values your expertise, supports your ambitions, and recognizes the critical role you play in keeping our distribution operations running smoothly. Bring your technical skills, your collaborative spirit, and your commitment to excellence — and let's build the future of supply chain technology together at arenaflex. Apply today and take the next step in your career.