[Remote] Disbursement Underwriter (REMOTE)
Note: The job is a remote job and is open to candidates in USA. Equitable is a company committed to helping clients secure their financial well-being. They are seeking a Disbursement Underwriter responsible for reviewing and approving disbursement ACH requests to ensure accuracy and compliance with policies.
Responsibilities
- Utilize the DRP tool, which allows you to see debit and credit history in any site including HM, SOC, NOC & LPL
- Review AWD to confirm if money was ever sent to/received from the account
- Confirm in AWD if we received a contribution check from requested account
- Validate original Medallion Signature Guarantee, if available
- Call rep of record to confirm they personally spoke with the client in person or over phone regarding request
- Call client using the phone number on the application
- A check is mailed to the client’s address if the account cannot be verified
Skills
- HS Diploma or equivalent
- 1+ years of experience in customer service or fraud prevention
- Demonstrated analytical and critical thinking skills with the ability to assess risk and make sound decisions
- Experience reviewing financial transactions or policy related transactions
- Ability to interpret and apply company policies, procedures and regulatory requirements
- Ability to work independently while collaborating effectively within a team environment
- Ability to escalate potential fraud concerns when appropriate
- Associates Degree or higher
Benefits
- Base salary increases
- Spot bonuses
- Short-term incentive compensation opportunities
- Medical
- Dental
- Vision
- A 401(k) plan
- Paid time off
Company Overview