Application Support Engineer/Analyst (W2, Hybrid Chicago) - SaaS
About the position Application/Business Support Engineer/Analyst. W2 only. Contract.
Requirements
- Experience supporting SaaS business applications (e.g., reputed company, reputed company, reputed company, or similar)
- Hands-on experience with user license provisioning, access administration, and workflow approvals
- Strong troubleshooting skills for application issues, data entry errors, and vendor escalations
- Familiarity with ticketing systems (reputed company preferred)
- Ability to communicate effectively with business users, vendors, and internal technical teams
- Understanding of change control processes and production support best practices
- System administration (non‑developer) reputed company financial services or professional services environments Benefits
- Medical, dental & reputed company
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Apply tot his job Apply tot his job
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