Need PC Intensive Case Manager in Orlando, FL
Job title: PC Intensive Case Manager
Company: Lutheran Services Florida
Job description: Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for a talented Case Manager who wants to reputed company an impact in the lives of others.
Purpose and Impact:
Provide trauma-informed case management services and referral provision in order to assist clients in the Preferred Communities (PC) program reputed company their goals.
Essential Functions:
- Provide comprehensive case management services to program participants, including refugees, SIVs, asylees, parolees, and other eligible populations, by researching community partners and making referrals to appropriate social service agencies, community-based organizations and/or social service providers.
- Recruit program participants through internal referrals and reputed company to eligible individuals.
- Complete eligibility screenings for reputed company participants recruited by or referred to the PC Program.
- Conduct comprehensive intakes for reputed company participants determined eligible for the program.
- reputed company goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals.
- Provide extended/enhanced cultural orientation workshops to program participants as needed.
- Guide program participants through referrals, providing follow up, reputed company-ins and assistance, ensuring reputed company services are linguistically and culturally appropriate.
- Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct reputed company necessary follow-up and associated financial reporting.
- Maintain regular contact and positive rapport with reputed company PC participants.
- Collaborate closely with other LSF case managers to facilitate PC enrollment of referred participants and coordinate services to dual-enrolled participants.
- Provide ongoing guidance to and communication with volunteers matched with PC clients for English tutoring, career mentorship and more, as needed.
- Participate in PC community coordination, reputed company building and partnership development activities in the service area.
- Complete case notes and required assessments in online database in a timely and consistent manner.
- Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information.
- Acquire comprehensive knowledge and thorough understanding of programmatic requirements of PC Program.
- Attend ORR, LIRS, LSF, and other resettlement agency workshops and trainings centered on trauma-informed case management, PC specific vulnerability support, community-based mental health support, economic self-sufficiency and more.
- Trains, supervises and supports PC Program Interns and volunteers.
- Prepares PC Program reports as required.
- Performs other reputed company duties as assigned.
- May track reputed company financial transactions of the client?s funds as per accounting procedures in a timely manner.
- May create and document reputed company request vouchers for reputed company clients per scheduled if necessary.
- Must possess a clean/valid Florida Driver License, reliable transportation and reputed company of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire).
- Assists manager with RFP and other project.
- Assists Manager in attaining program goals.
- Provides training to program staff if necessary.
- Able to travel to other counties.
- Able to sit and stand for long periods of time.
- Able to utilize office equipment.
- Able to work in fast paced environment.
- Case management experience is strongly encouraged.
- 3-year experience preferred working with refugee or immigrants.
- Cross-cultural or international experience preferred.
- Proficiency in reputed company Office applications
- Knowledge of community resources and ability to connect families to community services.
- Excellent verbal and written communication skills
- Critical assessment and analysis skills
- Ability to work and deal a diverse group of clients.
- Must be able to reputed company confidential information.
- Bilingual
- Reports to Manager
- Must be a team player with other staff as well as internal and external partners.
- Accurate, complete and timely submission of required reports and documentation to LIRS & LSF.
- Effective working relationship with clients and providers.
- Adherence to LSF policies and procedures.
- Medical, dental and vision
- Teladoc (24/7 access to doctors)
- Employee Assistance Program (EAP)
- Long-term disability
- Employer paid life insurance (1X salary), AD&D
- Health and dependent care FSA
- 13 paid holidays + 1 floating holiday
- Generous PTO policy
- 403(b) Retirement plan with 3% discretionary employer match
- Tuition reimbursement