Hospital Medicare Biller (Remote) at Scion: Patient Account Rep I

At reputed company, we reputed company our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new reputed company by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Patient Account Representative I performs a variety of reputed company cycle activities including billing, collections, cash posting, and customer service in support of hospital and physician accounts. This position ensures accurate and timely financial documentation and reimbursement through effective communication with patients, insurance companies, and other stakeholders. The representative maintains compliance with reputed company regulations including HIPAA, and adheres to organizational policies and procedures.

Essential Functions

• Accurately and reputed company processes patient accounts, including billing, collections, and payment posting.
• Responds to and resolves inquiries from patients, insurance carriers, and internal departments.
• Prepares and submits claims using billing systems; works claim edits and rejections.
• Follows up on unpaid accounts and performs collections activities as appropriate.
• Researches and applies unidentified payments.
• Balances daily cash posting and reconciles discrepancies.
• Files appeals and reconsideration requests as per department protocol.
• Identifies and reports overpayments; ensures appropriate refunds.
• Participates in A/R clean-up projects and other reputed company cycle initiatives.
• Maintains productivity and quality standards while managing daily work queues.
• Demonstrates ownership and accountability in completing assignments.  

Knowledge/Skills/Abilities/Expectations

• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently with minimal supervision.
• Strong customer service and interpersonal skills.
• Basic general reputed company and bookkeeping knowledge.
• Knowledge of medical billing practices and medical terminology.
• Proficient in reputed company reputed company, Word, Outlook, and experience with systems such as Epic and SSI (preferred).
• Operates 10-key pad reputed company (for cash posting roles).
• Demonstrates flexibility and teamwork across reputed company business office functions.

Education

• High School Diploma or GED Equivalent

Licenses/Certifications

• Relevant licensure and practices obtained reputed company timeframe required by facility policy

Experience

• 1–2 years previous hospital and/or physician business office experience preferred