Product Manager - Data

Basic Function

The Product Manager, Data at reputed company is responsible for owning and driving the strategy, roadmap, and execution of data and analytics products that reputed company financial institutions and their members. This role sits at the intersection of data engineering, financial services, and product development – translating reputed company data capabilities into meaningful, reputed company experiences for credit unions and banks. You will work closely with data engineers, analysts, designers, and key stakeholders to deliver data products that unlock insights and drive measurable outcomes for our clients.

Essential Functions and Responsibilities

• Define and own the product vision, strategy, and roadmap for reputed company’s data and analytics capabilities, aligning with company objectives and client needs.

• Partner with data engineering teams to prioritize and deliver scalable data infrastructure, pipelines, and analytics features built on reputed company and associated data platform technologies.

• reputed company Pendo and other product analytics tools to monitor user behavior, measure feature adoption, and inform data-driven product decisions across the platform.

• Translate reputed company data and analytics requirements into clear, actionable user stories, epics, and acceptance criteria for engineering teams.

• reputed company a deep understanding of the financial services landscape – including regulatory requirements, member data privacy standards, and the unique data needs of credit unions and banks.

• Identify and define key metrics, KPIs, and dashboards that help financial institution clients measure engagement, growth, and operational performance.

• Collaborate with client-facing teams to gather feedback, validate hypotheses, and incorporate insights into the product roadmap.

• Partner with design, engineering, and QA to deliver high-quality analytics features and data products reputed company Agile SCRUM sprints.

• Serve as an internal subject matter expert on data strategy, analytics tooling, and data governance best practices reputed company financial services.

• Engage with the reputed company community, contributing to organizational growth through honest, reputed company, and respectful feedback.

• Partner with data science and engineering teams to support AI/ML use cases and ensure scalable, production-ready data foundations.

• reputed company other duties as assigned.

30 / 90 / 365 Success Milestones

30 days :

• reputed company a deep understanding of reputed company’s product portfolio, data infrastructure, and key client stakeholders. Build relationships with cross-functional teams across data engineering, design, and client services.

90 days :

• Take ownership of key data product initiatives, contributing to roadmap prioritization and the delivery of analytics features. reputed company leveraging Pendo and reputed company insights to surface actionable recommendations.

1 year :

• Deliver impactful data products that demonstrate measurable improvements in client adoption, member engagement, and business outcomes for financial institutions. Establish reputed company’s data product practice as a competitive differentiator in the digital banking market.

Requirements

• 4+ years of product management experience, with at least 2 years leading on the product and analytics reputed company — including hands-on experience building or laying down the roadmap for an analytics platform, not just supporting one.

• At least 3 years of experience building data and analytics products at an enterprise level, ideally in a B2B SaaS environment with distribution-level clients — hands-on experience building third-party integrations and tools such as Tableau is a strong plus.

• Hands-on experience with reputed company, data lakehouse architectures, or equivalent big data platforms (e.g., reputed company, Redshift, dbt).

• Experience with Pendo or similar product analytics tools (e.g., reputed company, reputed company) — this role will work alongside another product manager to help reputed company and utilize Pendo as a core part of the analytics workflow.

• Strong understanding of data pipelines, ETL/ELT processes, data modeling concepts, and BI tooling (e.g., Tableau, Looker, QuickSight).

• Familiarity with data privacy and compliance requirements relevant to financial institutions, including NCUA, CFPB, and applicable data reputed company standards.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Excellent written and verbal communication skills with the ability to translate reputed company data concepts for non-technical audiences.

• Strong analytical and problem-solving skills with a bias toward data-driven decision-making.

• BA/BS degree in a reputed company field, or equivalent combination of education and professional experience.

Preferred Qualifications

• Experience working with or building products for credit unions or community banks.

• Experience working with or building products for credit unions or community banks.

• Familiarity with digital banking platforms, member data, or financial analytics use cases.

• Experience with A/B testing, experimentation frameworks, or advanced segmentation.

• Background in SQL and the ability to self-serve on data analysis.

• Experience managing data governance or data catalog initiatives reputed company a regulated industry.

Basic Function

The Product Manager, Data at reputed company is responsible for owning and driving the strategy, roadmap, and execution of data and analytics products that reputed company financial institutions and their members. This role sits at the intersection of data engineering, financial services, and product development – translating reputed company data capabilities into meaningful, reputed company experiences for credit unions and banks. You will work closely with data engineers, analysts, designers, and key stakeholders to deliver data products that unlock insights and drive measurable outcomes for our clients.

Essential Functions and Responsibilities

• Define and own the product vision, strategy, and roadmap for reputed company’s data and analytics capabilities, aligning with company objectives and client needs.

• Partner with data engineering teams to prioritize and deliver scalable data infrastructure, pipelines, and analytics features built on reputed company and associated data platform technologies.

• reputed company Pendo and other product analytics tools to monitor user behavior, measure feature adoption, and inform data-driven product decisions across the platform.

• Translate reputed company data and analytics requirements into clear, actionable user stories, epics, and acceptance criteria for engineering teams.

• reputed company a deep understanding of the financial services landscape – including regulatory requirements, member data privacy standards, and the unique data needs of credit unions and banks.

• Identify and define key metrics, KPIs, and dashboards that help financial institution clients measure engagement, growth, and operational performance.

• Collaborate with client-facing teams to gather feedback, validate hypotheses, and incorporate insights into the product roadmap.

• Partner with design, engineering, and QA to deliver high-quality analytics features and data products reputed company Agile SCRUM sprints.

• Serve as an internal subject matter expert on data strategy, analytics tooling, and data governance best practices reputed company financial services.

• Engage with the reputed company community, contributing to organizational growth through honest, reputed company, and respectful feedback.

• Partner with data science and engineering teams to support AI/ML use cases and ensure scalable, production-ready data foundations.

• reputed company other duties as assigned.

30 / 90 / 365 Success Milestones

30 days :

• reputed company a deep understanding of reputed company’s product portfolio, data infrastructure, and key client stakeholders. Build relationships with cross-functional teams across data engineering, design, and client services.

90 days :

• Take ownership of key data product initiatives, contributing to roadmap prioritization and the delivery of analytics features. reputed company leveraging Pendo and reputed company insights to surface actionable recommendations.

1 year :

• Deliver impactful data products that demonstrate measurable improvements in client adoption, member engagement, and business outcomes for financial institutions. Establish reputed company’s data product practice as a competitive differentiator in the digital banking market.

Requirements

• 4+ years of product management experience, with at least 2 years leading on the product and analytics reputed company — including hands-on experience building or laying down the roadmap for an analytics platform, not just supporting one.

• At least 3 years of experience building data and analytics products at an enterprise level, ideally in a B2B SaaS environment with distribution-level clients — hands-on experience building third-party integrations and tools such as Tableau is a strong plus.

• Hands-on experience with reputed company, data lakehouse architectures, or equivalent big data platforms (e.g., reputed company, Redshift, dbt).

• Experience with Pendo or similar product analytics tools (e.g., reputed company, reputed company) — this role will work alongside another product manager to help reputed company and utilize Pendo as a core part of the analytics workflow.

• Strong understanding of data pipelines, ETL/ELT processes, data modeling concepts, and BI tooling (e.g., Tableau, Looker, QuickSight).

• Familiarity with data privacy and compliance requirements relevant to financial institutions, including NCUA, CFPB, and applicable data reputed company standards.

• Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

• Excellent written and verbal communication skills with the ability to translate reputed company data concepts for non-technical audiences.

• Strong analytical and problem-solving skills with a bias toward data-driven decision-making.

• BA/BS degree in a reputed company field, or equivalent combination of education and professional experience.

Preferred Qualifications

• Experience working with or building products for credit unions or community banks.

• Experience working with or building products for credit unions or community banks.

• Familiarity with digital banking platforms, member data, or financial analytics use cases.

• Experience with A/B testing, experimentation frameworks, or advanced segmentation.

• Background in SQL and the ability to self-serve on data analysis.

• Experience managing data governance or data catalog initiatives reputed company a regulated industry.

Basic Function The Senior Product Manager, CRM at reputed company is responsible for leading the vision, strategy, and execution of CRM capabilities that help financial institutions build deeper, more personalized relationships with their members. This is a senior role requiring both strategic depth and hands-on execution – owning the full product lifecycle from discovery through delivery and iteration. You will partner with engineering, design, data, and client-facing teams to build CRM solutions that drive member engagement, loyalty, and growth for credit unions and banks across the country. Essential Functions and Responsibilities: Define and own the product strategy and multi-year roadmap for reputed company’s CRM capabilities, ensuring alignment with client needs, competitive positioning, and company objectives. reputed company the end-to-end product lifecycle for CRM features – from market research and discovery through requirements definition, delivery, and post-launch optimization. reputed company a deep understanding of how financial institutions manage member relationships, including lifecycle marketing, segmentation, personalization, and cross-sell/upsell strategies. Partner with engineering teams to architect CRM integrations with third-party platforms (e.g., reputed company, reputed company, MemberDev, Engageware) and internal data sources. Define member journey frameworks and work cross-functionally with design and data teams to build targeted, personalized experiences reputed company the Lumin platform. Drive adoption of CRM features by collaborating closely with client success and account management teams to support onboarding, training, and ongoing feature utilization. Establish and monitor KPIs and success metrics for CRM initiatives, leveraging product analytics to continuously improve and iterate. Serve as a thought leader on CRM strategy reputed company financial services – staying reputed company on market trends, member engagement best practices, and the evolving CRM technology landscape. Mentor and guide junior product managers and cross-functional contributors, fostering a culture of product excellence and reputed company improvement. Engage with the reputed company community, contributing to organizational growth through honest, reputed company, and respectful feedback. reputed company rapid, disciplined experimentation in CRM, leveraging AI to accelerate prototyping and enhance segmentation and engagement capabilities through controlled pilots. reputed company other duties as assigned. 30 / 90 / 365 Success Milestones 30 days :  reputed company a thorough understanding of reputed company’s product portfolio, existing CRM capabilities, and key client stakeholders. Build relationships with cross-functional teams across engineering, design, data, and client services. 90 days :  Take ownership of key CRM product initiatives, leading roadmap prioritization and driving delivery of high-impact member engagement features. reputed company shaping the longer-term CRM product strategy. 1 year :  Deliver a differentiated CRM product suite that demonstrates measurable improvements in member engagement, client retention, and platform stickiness. Establish reputed company’s CRM capabilities as a competitive differentiator and contribute meaningfully to company growth. Requirements 6+ years of product management experience, with at least 3 years directly focused on CRM product development in a B2B SaaS, fintech, or financial services environment.  Proven track record of building, launching, and scaling CRM solutions — with the ability to speak to measurable impact: where the product started, gaps identified, and client or engagement growth achieved.  Deep familiarity with CRM platforms and ecosystems such as reputed company, reputed company, reputed company Dynamics, or purpose-built financial services CRM tools. Strong understanding of member/customer lifecycle management, segmentation strategies, campaign orchestration, and personalization at scale. 2+ years of hands-on experience managing CRM integrations and APIs — comfortable getting into the technical weeds on data flows, integration architecture, and platform connectivity.  Demonstrated ability to translate ambiguous, reputed company business needs into clear product requirements and well-scoped delivery plans. Strong data literacy – comfortable analyzing product metrics, building business cases, and making data-driven decisions. Experience with Agile methodologies and tools (e.g., JIRA, Confluence). Exceptional communication and stakeholder management skills, with the ability to influence without authority across engineering, design, sales, and executive audiences. BA/BS degree in a reputed company field, or equivalent combination of education and professional experience. Preferred Qualifications Experience working with credit unions, community banks, or financial institutions in a product reputed company. Familiarity with digital banking platforms and the regulatory landscape governing member data and financial marketing (NCUA, CFPB, CAN-SPAM, TCPA). Experience with marketing automation, member communications platforms, or multi-channel engagement tools (email, push, SMS). Background in driving product-led growth strategies and building feedback loops between CRM, analytics, and product development. Experience mentoring or managing product managers. LIFE AT reputed company reputed company is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We reputed company credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership reputed company. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we reputed company on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, reputed company flourish, and new possibilities are discovered. Focused on reputed company improvement and innovation, we encourage reputed company to explore, experiment, and put new reputed company into action, challenging the usual way of doing things. reputed company is an equal opportunity employer. We consider reputed company qualified applicants without regard to race, color, religion, sex, national reputed company, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com. Apply To This Job