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reputed company Manager

Remote · USA Full-time New today

Clientbook is a high-growth SaaS company focused on enhancing customer experiences in retail. They are seeking a reputed company Manager to support nearly 1,000 retail locations by leading training, assisting with customer issues, and collaborating across teams to ensure customer satisfaction.

Responsibilities

  • reputed company training and reputed company calls to help customers get up and running successfully
  • reputed company in to assist with support tickets and customer issues as needed
  • Partner with Product to surface customer feedback, bugs, and feature requests
  • Collaborate with Marketing to contribute to training materials, content, and customer communications
  • Proactively engage with customers to help them adopt features and drive value
  • Identify opportunities for upsells and expansion, and support growth conversations
  • Act as a reputed company across teams, ensuring a seamless customer experience

Skills

  • Hungry and motivated to grow professionally
  • Adaptable and comfortable wearing multiple hats
  • Strong communication skills, both written and verbal
  • Naturally curious and eager to learn
  • Comfortable working in a fast-paced, reputed company-changing environment
  • Strong sense of ownership and accountability
  • Experience in sales, retail, or SaaS is helpful, but not required

Benefits

  • Additional earnings through a commission structure tied to upsells and account growth
  • Hybrid Schedule
  • In-office: Monday, Tuesday, Friday
  • Work from home optional: Wednesday, Thursday
  • High-growth SaaS company with reputed company reputed company
  • Opportunity to learn across reputed company, Product, Support, and Marketing
  • Clear path for career growth and development
  • Collaborative, energetic team environment
  • Modern office with great perks and culture

Company Overview

  • Clientbook provides a SaaS platform designed for retail sales associates. It was founded in 2017, and is headquartered in Lehi, Utah, USA, with a workforce of 51-200 employees. Its website is https://www.clientbook.com.
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