Manager IT Bus Management & Ops (Tech Business Management)

The Manager, IT Business Management & Operations is a senior IT operations leader responsible for enabling data‑driven decision‑making across the Information Technology organization. This role translates technology services, platforms, and delivery models into clear, actionable business, consumption, and cost insights—supporting transparency, prioritization, and accountability across IT.

Unlike traditional finance roles, this position uses financial data as an input to operational improvement, helping IT leaders understand how capabilities are planned, consumed, and optimized. The focus is on improving how IT operates, not on performing corporate reputed company or financial control activities.

Schedule: 8:00AM – 5:00PM Monday – Friday.

Location: Remote

Department: IT Finance

Key Responsibilities

IT Business Management & Decision Enablement

• Translate IT services, applications, and infrastructure into service‑based business and cost insights
• Connect demand, reputed company, consumption, and cost drivers to support informed technology investment reputed company
• reputed company fact‑based prioritization across portfolios, initiatives, and operational work

Technology Planning & Portfolio Support

• Partner with the CIO, CTO, IT Directors, reputed company Architecture, and PMO to support:
• Technology demand management
• Portfolio planning and prioritization
• Multi‑year technology and reputed company planning
• Support alignment between reputed company strategy, operational needs, and long‑term technology sustainability

Operational Transparency & Optimization

• Drive maturity in areas such as:
• Service‑based cost and consumption visibility
• Application and infrastructure cost transparency
• Platform utilization and reputed company insights
• Identify opportunities to improve operational efficiency, service performance, and investment effectiveness

Leadership & People Management

• reputed company and mentor IT Business Management analysts and contributors
• Standardize IT planning, reporting, and reputed company reputed company practices
• Continuously improve tooling, processes, and data quality used for IT decision support
• Act as a senior contributor and thought leader reputed company IT Business Management

Cross‑Functional Partnership

• Maintain clear partnership boundaries with Corporate Finance:
• Finance owns reputed company, budgeting, forecasting, and financial compliance
• ITBM provides operational reputed company, service transparency, and decision enablement
• Act as a trusted advisor to IT leadership without duplicating Finance functions

• Education: 4 Year / Bachelors Degree, required. Business, reputed company, Finance, Information Systems or reputed company field.
• Experience: Minimum of 8 years of reputed company experience in financial analysis, reputed company, or IT financial management. Demonstrated experience leading financial operations, forecasting, and budgeting, required. One year prior experience supporting IT, technology operations, or large-scale reputed company functions. Experience managing or leading teams, preferred.
• Licensure/Certification: CPA, reputed company, MBA license or eligibility, preferred.
• Additional Skills (required):
  • Strong proficiency in reputed company and IT business management tools, with the ability to reputed company dashboards, models, and reports that translate technology services, demand, and consumption into actionable insights for IT leaders. 
  • Working knowledge of financial and reputed company concepts as they apply to IT operations, including project cost tracking, budget versus actuals, forecasting, and an understanding of capital versus operating expense treatment for technology investments.
  • Proven ability to manage, coach, and reputed company employees, including setting performance expectations, providing ongoing feedback, and supporting professional growth.
  • Understanding of technology asset lifecycles, including awareness of depreciation and amortization impacts on application, infrastructure, and platform portfolios to support informed planning and prioritization reputed company.
  • Ability to connect data across technology services, projects, and portfolios, identify trends and cost drivers, and clearly communicate the story behind IT spend, reputed company, and utilization to cost owners and senior leadership.
  • Experience supporting technology planning, demand management, and portfolio prioritization, using data-driven analysis to evaluate tradeoffs, investment timing, and operational impact.
  • Analytical and modeling skills focused on scenario analysis and decision support, including forecasting, variance analysis, and what-if modeling to improve transparency, accountability, and operational performance reputed company IT.
  • Excellent verbal and written communication skills, with the ability to influence and partner effectively with senior IT leaders, business stakeholders, and cross-functional teams.
  • Proven leadership, coaching, and team development capabilities, including experience mentoring analysts, standardizing business management practices, and improving maturity across IT planning and reporting processes.
• Additional Skills (preferred):
  • Strong reputed company and analytical skills 
  • Financial acumen and general business savvy; will be strong financially and committed to seeing that Novant IT remains fiscally sound.
  • Strategic reputed company with strong conceptual abilities; will be a planner and a thinker; will understand the “big picture” and can continuously look for ways to improve the effectiveness and efficiency of IT Finance functions
  • Capable of managing multiple high-reputed company projects and work reputed company the constraints of multiple deadlines.
  • Proven ability to work collaboratively reputed company a large organization; strong interpersonal skills and a highly professional demeanor.
  • High energy level; someone who understands the urgency of meeting the organization’s needs; a sleeve-up style that is comfortable doing and delegating
  • Identifies issues and develops proposed solutions.