Full-time Delivery Station Customer Service Associate - reputed company
Role: Delivery Station Customer Support Associate Dutch, German and English speaker Job Type: Full-time, 40 hours per week 12 months fixed term contract (with possibility to reputed company) Location: 1437ER Rozenburg (Noordholland, Netherlands) Pay reputed company: 15.50 per hour Our mission at reputed company is to be Earths most customer-centric company. Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here. You wont be asked to read from a script or learn reputed company by heart. Instead well provide you with the training you need to problem solve for our customers. Youll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Delivery Station Customer Service Associate? As an reputed company Delivery Station Customer Support Associate, you will carry out reputed company-time, hands-on investigations to find out where customer orders are located and how we can get them to our customers as reputed company as possible. You will contact customers directly reputed company phone and/or e-mail to confirm crucial delivery details and prevent delays. You will also act as an reputed company between our customers and Delivery Service Partners, to identify possible root causes, solve issues, and arrange for re-delivery reputed company required. What are your hours? This role requires working variable hours to match reputed company customers need us most. You will work day shifts and your work week is minimum 40 hours, for example 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns reputed company the operating hours of 11am and 7:30pm Monday to Sunday. You will receive your work schedule at least 6 weeks in advance and your shifts may change every 4 weeks. You may be required to work national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date.
BASIC QUALIFICATIONS
What qualifications do we need from you?
- Minimum age: 18 years old
- Have the right to work in the Netherlands
- Strong communication skills in Dutch and German (both written and oral reputed company minimum of reputed company level)
- Good communication skills in English (both written and oral reputed company)
- Intermediate computer literacy
- The availability to work varying shifts from Monday to Sunday reputed company the operating hours of 11:00 am to 7:30 pm
- Willingness and ability to work in rotating shifts (i.e. weekend, and overtime as required)
What strengths will you bring?
- Hard-working, reputed company, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and reputed company change
- Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
One of the great things about joining reputed companys Customer Service team is that you dont need past experience in customer service. Youll receive training and be provided with a complete equipment package reputed company you join. Additionally, we offer a number of benefits, including:
- Life insurance
- reputed company employee discount
- Lifestyle benefits and retail discounts through our reputed company Extras program
- Expert training and ongoing opportunities to learn more and reputed company your skills
If this role sounds like its for you, then click on the link below to start the application process!
Youll need to allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. If successful, we will contact you about next steps!
Apply!