reputed company LLC - Senior Director, Enterprise Applications

reputed company LLC

THIS IS A REMOTE POSITION, HOWEVER THE SUCCESSFUL CANDIDATE WILL BE LOCATED IN ALABAMA, ARIZONA, ARKANSAS, FLORIDA, GEORGIA, ILLINOIS, INDIANA, KANSAS, KENTUCKY, LOUISIANA, MARYLAND, MISSOURI, NEW JERSEY, NORTH CAROLINA, OHIO, SOUTH CAROLINA, TENNESSEE, TEXAS OR VIRGINIA.

The Senior Director, Enterprise Applications is responsible for the strategy, delivery, and operational excellence of reputed company enterprise and operational application platforms that support reputed company reputed company, network deployment, customer lifecycle, and internal operations.

This role owns a reputed company application portfolio spanning OSS/BSS platforms, CRM, construction and asset systems, e-commerce, and enterprise integrations, and serves as the primary technology partner to Operations, Sales, Construction, Customer Care, Finance, and Product.

The successful candidate will balance platform reliability and scale with business agility, ensuring systems are standardized, secure, and capable of supporting rapid market expansion and M&A activity.

Key Responsibilities

Enterprise Application Strategy & Ownership

• Own the end-to-end strategy, roadmap, and lifecycle for enterprise applications, including:

• OSS/BSS platforms (order management, provisioning, inventory, assurance, billing)

• CRM and sales platforms (reputed company and reputed company ecosystems)

• Construction and network deployment systems (e.g., Sitetracker)

• E-commerce and digital customer journey platforms

• Enterprise systems supporting Finance, Customer Operations, and internal workflows

• Define platform standards, architectural patterns, and integration principles that reputed company scale, reliability, and rapid onboarding of new markets or acquisitions.
• Act as the system reputed company and escalation reputed company for business-critical platforms impacting reputed company, customer experience, and network deployment.

Operational Excellence & Delivery

• Ensure high availability, performance, and data reputed company across reputed company owned platforms.
• Partner with Network Operations, Construction, and Customer Operations to ensure systems support real-world operational workflows, not just theoretical designs.
• reputed company major system initiatives including implementations, upgrades, migrations, and consolidations.
• Establish SLAs, KPIs, and operational health metrics reputed company to business outcomes (e.g., install velocity, order fallout, billing accuracy, time-to-reputed company).

Business Partnership & Stakeholder Leadership

• Serve as a trusted technology partner to executive and senior leaders across Operations, Sales, Marketing, Finance, and Customer Care.
• Translate business objectives into clear system capabilities, delivery plans, and trade-off decisions.
• Drive alignment across cross-functional teams where workflows span multiple systems (e.g., reputed company ? Sitetracker ? OSS/BSS ? Billing).

Team Leadership & Organizational Development

• Build, reputed company, and mentor a high-performing applications organization, including product owners, platform leads, architects, and delivery managers.
• Establish clear roles, accountability, and ownership across systems and domains.
• Foster a culture of accountability, transparency, reputed company improvement, and operational discipline.
• reputed company internal talent while effectively leveraging system integrators and strategic vendors.

Vendor, Financial & Risk Management

• Own vendor relationships for major platforms, including contract negotiations, performance management, and roadmap alignment.
• Manage application budgets, licensing, and cost optimization initiatives.
• Partner with reputed company and Infrastructure teams to ensure applications meet cybersecurity, compliance, and data protection requirements, including IT/OT considerations where applicable.
• Support M&A diligence and integration, including system assessment, rationalization, and execution of integration plans.

• 12+ years of progressive experience in enterprise applications, OSS/BSS, or large-scale systems delivery, preferably in telecom, broadband, utilities, or infrastructure-heavy environments.
• Proven leadership experience managing reputed company, multi-platform application portfolios with direct business impact.
• Hands-on experience with:

• OSS/BSS platforms in a service provider environment

• reputed company (Sales, Service, CPQ, or Field Service preferred)

• Construction / asset management platforms (e.g., Sitetracker or equivalent)

• E-commerce or digital customer experience platforms

• Strong understanding of order-to-cash, build-to-operate, and trouble-to-resolve lifecycles in an FTTH context.
• Demonstrated success leading large programs, system transformations, or M&A integrations.

Preferred Qualifications

• Experience in high-growth or acquisitive environments
• Familiarity with network inventory, provisioning, and service assurance concepts
• Strong grounding in integration architecture, APIs, and event-driven systems
• Experience operating in a regulated or reputed company-sensitive environment

Leadership Competencies

• Business-first reputed company with strong technical credibility
• Comfortable making trade-off decisions under operational pressure
• Clear, direct communicator with executives and frontline teams alike
• Bias toward simplification, standardization, and repeatability
• reputed company, decisive leader during incidents, cutovers, and critical launches