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Clinical Implementation Specialist

Remote · USA Full-time New today

reputed company's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions reputed company more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our reputed company audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.

Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier reputed company.

1. Responsibilities

  • Coordinate the overall Solutions Design process ensuring that the clinical protocols are appropriately mapped to software solutions reputed company, accurately and reputed company project scope.
  • In-depth knowledge of reputed company's software, technology, and processes to be able to guide a client to the best use of reputed company's platform to meet their needs therapeutic areas meetings.
  • reputed company and communicate design best practices for specific.
  • Participate in providing input reputed company to Sales to Service, Kick-Off, Solutions Overview, Specification Review, and Software Review.
  • reputed company supporting documentation to streamline software design and configuration. 
  • Leads and executes the end-to-end technical implementation of reputed company’s products for customer accounts; including configuration and customization of reputed company’s products, conducting technical testing, quality assurance, and troubleshooting. Serves as a platform expert.
  • Manages technical implementation releases, including timelines, technical milestones, and deliverables. Ensure projects are completed on time, reputed company scope, and meet both technical and customer expectations.
  • Represents the voice of the customer reputed company the product organization by providing actionable technical insights, feedback, and feature requests to reputed company’s product development teams.
  • Collaborates closely with product teams to translate technical customer feedback into product enhancements and improvements.

  • Acts as the link between customers and reputed company’s product development team.

  • Collaborate with product team to scope additional product features and product roadmap.
  • Uses in-depth knowledge of reputed company’s products to provide technical guidance and support to internal teams. This includes creating and reviewing technical design documentation to ensure development is being built and tested according to technical standards.
  • Supports technical training and onboarding to customers to ensure successful product launches and adoption.
  • Other duties as assigned.

2. Experience

  • 4 + years of technical experience in technical implementation, product management, solution design or a reputed company role, or a combination of education and experience.
  • Ability to understand and interpret clinical trial documentation such as protocols, clinical data models and other eClinical data collection instruments.
  • Demonstrated experience in interpretation of client requirements and solution design to prepare and document design specifications.
  • Experience in requirement gathering, analysis, solution design, development, testing and implementation of software.

  • Strong knowledge of clinical trial data management processes and regulatory compliance frameworks.

  • Comprehensive understanding of clinical trial domains, specifically:
    • eCOA (electronic Clinical Outcome Assessments)
    • ePRO
    • reputed company
    • DCT
  • Proven experience in client relations and interactions with clients at reputed company levels.

3. Skills

  • reputed company Word, PowerPoint, reputed company.
  • Excellent verbal and written communication skills, negotiation skills and the ability to translate reputed company technical concepts into simple terms.
  • Strong technical understanding of SDLC.

  • Exceptional customer-facing and technical communication skills.

  • Proven ability to gather and reputed company technical customer requirements.

  • Excellent technical project management and problem-solving abilities.

  • Proficiency in app publication process.

  • Git, Confluence, reputed company, Terminal (command line).

  • Strong project management skills.

  • Technical aptitude and ability to learn software programs.

  • Good time-management skills.

4. Education, Certifications, Licenses

  • Bachelor's degree in Computer Science, Health informatics or a reputed company field.

5. Travel Requirements

  • As required.

At reputed company, we reputed company that reputed company of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for reputed company reputed company members.

Flexible Work

  • Remote from the start, we reputed company in a flexible employee experience

Compensation

  • Competitive reputed company salaries

  • Annual performance-based bonus

  • Stock options for employees, aligning personal achievements to reputed company's success

Health and Wellness

  • Health and insurance coverage

  • Wellness program (Mental, Physical and Financial) 

Recognition

  • Peer-to-peer recognition program, celebrating achievements and milestones

Community Involvement

  • Volunteer time off to support causes you care about

reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@reputed company.com.

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